Tech

Chinese tech billionaire Jack Ma says it's a 'blessing' for his staff to work gruelling 12-hour shifts, 6 days a week

jack ma
Chinese tech billionaire Jack Ma. Sean Gallup/Getty Images
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Chinese tech billionaire Jack Ma endorsed China's gruelling work hours in a speech to employees on Thursday.

In the speech last week, Ma referred to China's overtime culture, known as "996" – a 9 a.m. to 9 p.m. workday, six days a week — as a "huge blessing" for young workers.

"Many companies and many people don't have the opportunity to work 996," he said, Reuters reported. "If you don't work 996 when you are young, when can you ever work 996?"

This provoked a backlash online, prompting Ma — who has a net worth of nearly $40 billion according to Forbes — to write a blog post on Sunday addressing his comments.

"As I expected, my comments internally a few days ago about the 996 schedule caused a debate and non-stop criticism," Ma wrote in the blog post, translated by Bloomberg.

"I understand these people, and I could have said something that was 'correct.' But we don't lack people saying 'correct' things in the world today, what we lack is truthful words that make people think."

Alibaba did not immediately respond to Business Insider's request for comment.

Richard Liu
Richard Liu, CEO of Chinese ecommerce giant JD.com.  Andrew Burton/Getty Images

Ma said in his blog post that forcing employees to work these hours was "inhumane." However, "if you find a job you like, the 996 problem does not exist," he said. "If you're not passionate about it, every minute of going to work is a torment," CNBC reported.

Richard Liu, the billionaire founder and CEO of Chinese ecommerce giant JD.com, supported Ma's view. In a message on his WeChat feed last week, Liu said: "Slackers are not my brothers!"

Earlier this month, an online protest, known as "996.ICU," was launched on GitHub against these long work days. Workers shared examples of excessive overtime hours and voted for the top blacklisted companies, Reuters reported. Alibaba was called out in this.

Ma and Liu are not the only business figures to condone long work days, however. Elon Musk, who famously works long hours and survives off little sleep, said on Twitter in November that "nobody ever changed the world on 40 hours a week." He later said that people need to work from around 80 to over 100 hours per week to make a big impact.

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Mary Hanbury
Mary was an editor on the business news team, where she worked with reporters and editors to cover sectors including technology, finance, transportation, retail, careers, and real estate.Previously, Mary was a senior retail reporter based in New York and London, covering apparel, luxury, fitness, big-box, and grocery companies. She has reported on major brands including Victoria’s Secret, Lululemon, LVMH, Costco, Dollar General, and Peloton, providing in-depth analysis of trends shaping the industry.Mary earned a master’s degree in Business Journalism from CUNY Craig Newmark Graduate School of Journalism. She has appeared on several TV and radio outlets, including BBC Business, Cheddar, and Good Morning America, and has taken part in industry panels and conferences about trends shaping the retail world.