Tech

Amazon will drop its $2 pay raise for warehouse staff after May, and workers say it's too soon

Amazon protest covid
Amazon workers protesting the company's policies during the coronavirus pandemic on May 1 in Hawthorne, California. Tommaso Boddi/Getty Images
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Amazon will at the end of May scrap the $2 hourly raise it introduced for warehouse workers coming in during the coronavirus pandemic. 

"We're going to do one more extension on it and push it out until the end of the month," Dave Clark, Amazon's senior vice president of worldwide operations told Recode.

The $2 raise has been in effect since mid-March alongside increased overtime pay, and was originally slated to run through to the end of April but the company extended it.

"I feel like it's too soon," one Amazon warehouse worker told Business Insider, adding they found out about the final extension via news reports rather than company communication.

"I had to find this out through news outlets. I do understand the economy is reopening, but the demand has not decreased and if anyone expects things to go back to normal anytime soon, it would be unrealistic. I believe that it should be extended into the month of June, so that they can have a better grasp of our new normal as we watch the economy recover," they said.

Another warehouse employee called the decision "disgraceful."

"Staff put themselves at risk every day. Also with the harsh regime and difficult targets the workers more than deserve the pay rise permanently. It just shows how very little regard Amazon has for its overworked employees," they said.

A third employee whose warehouse now has over 20 confirmed cases of COVID-19 called the decision a "slap in the face."

Amazon also cut a policy allowing workers to take unlimited amounts of unpaid time off at the end of April, a policy originally introduced to allow workers to stay home if they felt unsafe without fearing repercussion. "Now they're forcing people to go to work because if you run out of unpaid time off, that's it, you're fired," one Amazon employee told The Guardian.

An Amazon spokesperson told Bloomberg its pay incentives for employees since the beginning of the pandemic have racked up to nearly $800 million. The company also said at the end of last month that in total it expects to spend $4 billion on increased wages, personal protective equipment, and increased cleaning of its facilities.

Amazon fulfillment center
Inside Amazon's Thornton, Colorado warehouse (picture taken in March 2019).  Helen H. Richardson/MediaNews Group/The Denver Post via Getty Images

Amazon has seen a massive spike in demand since the beginning of the year with customers stuck in their homes. The firm reported a 26% revenue spike in its first-quarter financials to $75.5 billion. It has had to balance this surge against the safety of its warehouse staff — with limited success. 

Amazon employees have told Business Insider that although Amazon has brough in policies like social distancing, in practice these are impossible to enact inside the warehouses.

In France the company shuttered its warehouses after a court last month ruled its protections were inadequate, and limited the company to only shipping essential items until it could bring its employee safety up to scratch.

In the US workers have gone on protests, partly fuelled by the firing of vocally critical employees. In one case worker Christian Smalls was fired after leading a walkout at his Staten Island warehouse. Amazon asserts Smalls was terminated for violating social-distancing policy, but Smalls believes it was because of his activism.

A leaked memo from a meeting at which CEO Jeff Bezos was present showed Amazon's top-level executives discussed how best to handle the press fallout from Smalls' firing, with the company's top lawyer saying he was "not smart or articulate" and Amazon should "make him the face of the entire union/organizing movement."

Christy Hoffman, general secretary for the internal workers' union UNI Global Union told Business Insider: "Amazon's announcement to end hazard pay shows yet again that the tech giant won't act in the best interest of workers unless pushed.

"It is the same attitude that has already motivated workers to strike, take the company to court and demand respect on the job. As the deadly coronavirus outbreak continues, Amazon should put workers first and pay a premium for their labor."

"Since the early days of this situation, we have worked closely with health authorities to respond proactively, ensuring we can continue to serve communities while taking care of our associates and teams," an Amazon spokeswoman told Business Insider.

"We have also implemented proactive measures at our facilities to protect employees including increased cleaning at all facilities, maintaining social distance in our sites, and adding distance between drivers and customers when making deliveries," she added.

Are you an Amazon employee? Got a tip? Contact this reporter at ihamilton@bjinnox.com or iahamilton@protonmail.com.

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Isobel (she/her) was a senior tech reporter at Business Insider. She was particularly interested in Big Tech, privacy, and worker's rights. You can read some of her previous work here: The quest to find $181 million in bitcoin buried in a dump Exclusive: Amazon targeted military spouses in a pandemic recruitment drive. 2 of them say they ended up being paid 33% less than non-military coworkers. Exclusive: Amazon plans a pay cut of up to 23% for hourly workers who guide trucks in and out of its UK delivery stations Exclusive: Tesla's solar division asks employees to scour social media for complaints about both the company and Elon Musk, trying to get customers to delete their posts, former employees say A couple says their Tesla Solar panels caused relentless leaks that led to mold 10 times the healthy limit, $115,000 in damages, and a long-running legal battle Ghosted by Tesla: Customers say Tesla's ultrasleek, expensive Solar Roofs and panels come with nightmare customer service, often leaving them with unanswered calls and emails for months on end Amazon workers leading a historic push for unionization in Alabama describe midnight 'education' meetings, an unexpected mailbox, and streams of anti-union flyers as they go up against one of the world's most powerful companies 'It's a slap in the face': Amazon is handing out 'Thank you' t-shirts to warehouse workers as it cuts their hazard pay Investigation: Amazon warehouse employees speak out about the 'brutal' reality of working during the holidays, when 60-hour weeks are mandatory and ambulance calls are common The science behind Elon Musk's brain-chip company Neuralink Investigation: Instagram's new TV service recommended videos of potential child abuse