Tech

Amazon layoffs: What we know so far about the teams and roles affected, from internal messages

Amazon CEO Andy Jassy gives a speech at an event in Las Vegas
Amazon CEO Andy Jassy has previously said he wants Amazon to operate like the "world's largest startup." Kyodo via Reuters Connect
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Amazon announced Tuesday that it plans to cut 14,000 corporate jobs as part of a broader effort to become leaner in an era shaped by AI.

Employees in the US, Canada, and Europe have been receiving notifications about the cuts, according to internal Slack posts viewed by Business Insider.

A notification to affected workers, sent by Amazon's HR chief, Beth Galetti, and posted to Amazon's internal Slack, suggested that laid-off employees would receive full pay and benefits for the next 90 days, plus a severance offer.

Galetti announced the cuts in a blog post on Tuesday, stating that despite the company's performance, it is reducing jobs as a result of AI rapidly changing the world.

Business Insider viewed an internal breakdown of roughly 7,500 employees who first received layoff notices on Tuesday. More than 78% of those roles were held by managers assigned at levels five to seven, an internal designation that covers junior to senior managers.

More than 80% of the employees in the breakdown worked in Amazon's retail business, spanning e-commerce, human resources, and logistics.

According to internal Slack messages seen by Business Insider, some of the Amazon employees affected by the cuts also work in advertising, recruitment, payments, devices, Fire TV, and customer behavior analytics.

Amazon's mass job cuts extend to its audiobook and podcast division, Audible. CEO Bob Carrigan told employees in an email Tuesday, which was seen by Business Insider, that affected workers have been notified and additional organizational changes would follow "to add focus and speed" to the business's most critical growth areas.

Carrigan said that Audible is "laser-focused on making sure we are organized and resourced for continued strength in the years ahead."

Tapas Roy, vice president of device software and services, emailed the organization saying the company cut roles within its OS & Services team and asked remaining workers to "lean in on AI."

Additional job cuts are expected early next year, with some employees worried that AWS could be targeted next.

Some employees in Germany received a security alert on their work devices indicating that their access to company systems had been placed in "reduced functionality mode," according to an internal Slack message reviewed by Business Insider.

The message explained that this status typically appears when an employee's role is being closed or transferred. The company notified the local works council of the job cuts in Germany, according to a memo shared internally by Nils Gräf, Amazon's director for Germany, which was seen by Business Insider.

Amazon has a total of 1.55 million employees globally. The cuts would represent about 4% of Amazon's roughly 350,000 corporate employees.

Amazon declined to comment, referring Business Insider to Galetti's earlier blog post.

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Jyoti Mann
Jyoti Mann
Jyoti Mann is a former senior reporter for BI who covered tech companies, including OpenAI, Meta, Amazon, and Microsoft.Jyoti holds a master's degree in investigative journalism and was previously reporting on the companies desk at the Financial Times. She spent more than three years working as a hedge fund consultant carrying out investigative research. She has previously written for the Financial Times and The Times. Sample of stories: Amazon's full RTO is off to a bumpy start. Some staff complain of a lack of space and theft. And they're still on video chats.Internal Meta memo tells managers how performance-based job cuts will workStripe accidentally sent an image of a duck when notifying some employees they were getting laid offKlarna tells employees it will start drug testing workers in Sweden
Ashley Stewart Business Insider
Ashley Stewart
Ashley Stewart reports on technology companies including Microsoft from Seattle.Get an alert whenever I publish a story.Do you work at Microsoft or have insight to share? Contact this reporter via email at astewart@bjinnox.com or Signal at +1-425-344-8242.Use a personal email address and a nonwork device; here's our guide to sharing information securely.
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Eugene Kim
Eugene is Business Insider’s Chief Tech Correspondent, where he leads coverage of Amazon. His reporting spans the company’s retail and logistics operations to AWS, Alexa, and its internal culture.Previously, he worked at CNBC, Fortune Magazine Korea, and Japan's Yomiuri Shimbun. He holds degrees from NYU and Columbia University’s Graduate School of Journalism.In 2022, Eugene reported on internal documents indicating that Amazon allegedly used deceptive tactics to enroll customers in Prime and made cancellation difficult. The Federal Trade Commission sued Amazon the following year, citing his reporting. The case ended in a record $2.5 billion settlement in 2025.His work has received multiple honors, including the SF Press Club’s Bay Area Journalism Award and SPJ NorCal’s Excellence in Journalism Award.Eugene lives in the Bay Area. Contact him via email at ekim@bjinnox.com, or Signal, Telegram, or WhatsApp at 650-942-3061. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.