Tech

Amazon won't penalise warehouse workers for taking unpaid time off amid the coronavirus outbreak

FILE - In this June 26, 2019, file photo a worker sorts through items and places orders at the Amazon Fulfillment Center in Staten Island in New York. Amazon.com Inc. reports financial earns on Thursday, Oct. 24. (AP Photo/Kathy Willens, File)
An Amazon worker inside the Staten Island warehouse. This photo was taken in June 2019, before the coronavirus outbreak. Associated Press
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Amazon, which is famous for its strict rules governing worker attendance, has issued a new policy meaning workers won't get penalised for taking unpaid time off due to the coronavirus outbreak, CNBC reports.

A document sent to workers on Sunday and seen by CNBC said that Amazon employees who work from an "office, store, fulfillment center [Amazon's term for its warehouses], delivery station or sort center" would benefit from the change in policy during the entire month of March.

Usually Amazon workers have a set amount of unpaid time off (UPT) they can take off and the company keeps track of employee infractions using a point system. Under the new policy, Amazon won't dole out points for lack of attendance.

Speaking to Business Insider last year, workers said that using up allotted UPT — otherwise known as going into "negative UPT" — can result in immediate dismissal. "If you go negative, you're gone. I've seen people that have worked there five years, they went negative unpaid time, and they got rid of them just like that," a Tennessee warehouse worker told Business Insider. Responding to Business Insider at the time, an Amazon spokesperson said: "If an associate does run into a negative UPT balance, in each case we have a seek-to-understand conversation to recognize the associate's situation and any mitigating circumstances."

An Amazon spokesperson also told CNBC that the company now requires workers to thoroughly clean their workstations and vehicle at the beginning and end of every shift.

Two Amazon warehouse workers in Milan, Italy were confirmed to have contracted the novel coronavirus last week, and the company has encouraged office staff at its HQ in Seattle to work from home after one of its workers there tested positive and was quarantined.

An Amazon spokesperson told Business Insider: "Our top priority is protecting people's health and we are actively supporting employees and contractors on an individual, case-by-case basis. We will continue evaluating next steps should we see a much broader impact."

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Isobel (she/her) was a senior tech reporter at Business Insider. She was particularly interested in Big Tech, privacy, and worker's rights. You can read some of her previous work here: The quest to find $181 million in bitcoin buried in a dump Exclusive: Amazon targeted military spouses in a pandemic recruitment drive. 2 of them say they ended up being paid 33% less than non-military coworkers. Exclusive: Amazon plans a pay cut of up to 23% for hourly workers who guide trucks in and out of its UK delivery stations Exclusive: Tesla's solar division asks employees to scour social media for complaints about both the company and Elon Musk, trying to get customers to delete their posts, former employees say A couple says their Tesla Solar panels caused relentless leaks that led to mold 10 times the healthy limit, $115,000 in damages, and a long-running legal battle Ghosted by Tesla: Customers say Tesla's ultrasleek, expensive Solar Roofs and panels come with nightmare customer service, often leaving them with unanswered calls and emails for months on end Amazon workers leading a historic push for unionization in Alabama describe midnight 'education' meetings, an unexpected mailbox, and streams of anti-union flyers as they go up against one of the world's most powerful companies 'It's a slap in the face': Amazon is handing out 'Thank you' t-shirts to warehouse workers as it cuts their hazard pay Investigation: Amazon warehouse employees speak out about the 'brutal' reality of working during the holidays, when 60-hour weeks are mandatory and ambulance calls are common The science behind Elon Musk's brain-chip company Neuralink Investigation: Instagram's new TV service recommended videos of potential child abuse