Military & Defense

Police departments across the US are using video doorbells from Amazon-owned Ring to create an unofficial surveillance network, a new report says

Ring doorbell
The Ring smart video doorbell. Ring
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Amazon and law enforcement agencies in the US have been working together to offer free or discounted Ring smart doorbell devices to residents, but some police departments have taken liberties to create a surveillance system with the program, according to a report by CNET's Alfred Ng

Ring, a company bought by Amazon in 2018 for a reported $1 billion, makes smart doorbell cameras that offer peace of mind for homeowners. They can monitor your front door with motion-sensing cameras, and they'll record and save footage of anyone who presses your doorbell, as long as you have a Ring subscription-based plan. Users also get a notification on their mobile devices when someone rings the doorbell, and they can watch live footage from the smart doorbell camera from anywhere in the world. 

Read more: Amazon's home security firm Ring is hiring journalists to report on crime, and it could help solve an expensive problem

But certain police departments have started offering residents free or discounted devices with the condition that residents hand over footage from their Ring device upon request, essentially creating a freely available surveillance network based on a consumer product. 

Ring told CNET on Tuesday that it doesn't support programs where users have to share their recorded Ring footage, or programs that force users to subscribe to a footage-recording subscription plan. The company also said it's working with its partners to make sure its stance is reflected with its partner programs. 

In a blog post, Ring states that users have full control over their recorded Ring footage and can choose who to share that footage with. That means Ring users don't have to share their footage with law enforcement, which some of the Ring programs offered by law enforcement directly contradict.

With Ring's guidelines in mind, the only way law enforcement should be able to obtain recorded footage from a Ring user who denies a request for their footage is via a subpoena. 

While these kinds of programs might help police to fight crime, they also provide a surveillance network with unprecedented reach that privacy advocates and privacy-conscious consumers may object to.

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Antonio Villas-Boas was a consumer tech expert with over a decade of experience testing and reviewing smartphones, tablets, computers, smartwatches, and phone carriers.ExperienceAntonio joined the Business Insider team in 2015 as a tech reporter on the news desk and moved to the service journalism team in 2020. During his time as Business Insider’s senior tech reporter, Antonio developed industry-leading battery-life tests for smartphones and tablets, and covered and reviewed hundreds (if not thousands) of products from major brands like Apple, Google, Samsung, and OnePlus since as far back as Samsung’s Galaxy S6, the original Apple Watch, and the very first Google Pixel. This decade-plus of experience has given him tremendous insights into what consumer tech truly stands the test of time and what will be irrelevant in just a few years' time (RIP The Pebble).Antonio is also an experienced deal hunter, surfacing the best discounts on phones, laptops, and smartwatches for readers during sale events like Prime Day, Black Friday, and Cyber Monday. Previously, Antonio was a consumer-electronics analyst at PCMag and ran his own blog. Why you can trust AntonioAntonio approaches all his reviews not only as a tech expert but as a consumer himself. He reads every word of fine print in the phone carrier plans he reviews, and is deeply skeptical of deals that promise you the latest iPhone model for free. (Spoiler: it might be “free,” but you could be stuck with it for three years.)He largely recommends less expensive and small-scale fixes to upgrade your existing tech before considering buying the latest and flashiest in new tech. Antonio believes his role as the go-to “tech guy” for his family and friends extends to his readers as well; he only recommends products that have stood up to the testing process.Scripps News, NewsNation, Fox 5 DC, NBC LX, and Rich DeMuro’s “Rich On Tech” radio show have requested his commentary and expertise. ExpertiseHis expertise includes:
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EducationAntonio graduated from Colgate University in 2009 with a bachelor's degree in history.Outside of workBesides testing tech products, Antonio is also a full time dad to two young kids. His ideal day would be spent on a lake in the Adirondacks.Learn more about how our team of experts tests and reviews products at Insider here.Learn more about how we test tech and electronics.