Tech

Bitcoin's price is collapsing and people can't trade because 2 big exchanges have crashed

Brothers Cameron (L) and Tyler Winklevoss talk to each other as they attend a New York State Department of Financial Services (DFS) virtual currency hearing in the Manhattan borough of New York January 28, 2014. REUTERS/Lucas Jackson
Gemini, a cryptocurrency exchange owned by Cameron and Tyler Winklevoss, crashed on Wednesday. Thomson Reuters
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  • Two of the biggest cryptocurrency exchanges, Coinbase and Gemini, crashed on Wednesday morning, making it impossible for many users to buy or sell digital currency.
  • Coinbase said it saw "all-time-high traffic" that contributed to system outages.
  • Bitcoin fell to about $9,000 on Wednesday after surging earlier to over $11,000.


Bitcoin on Wednesday dropped to about $9,200, from an all-time high of about $11,400, after many users found themselves locked out of two of the biggest cryptocurrency exchanges in the US.

Coinbase error
Coinbase showed this message to users just before noon P.T. on Wednesday.  Business Insider/Screenshot

The digital exchanges Coinbase and Gemini crashed on Wednesday after bitcoin prices surged above $11,000 per coin early in the morning.

People also reported being locked out of accounts on GDAX, Coinbase's professional trading platform, and Bitstamp, a bitcoin exchange based in Luxembourg.

Users of the digital exchanges saw slowed performance on the websites, and, in some cases, couldn't log into their accounts. 

Bitcoin trading was fully restored on both exchanges by Thursday morning, though both sites reported ongoing maintance. 

Coinbase, which says it has exchanged over $50 billion in cryptocurrency since its launch in 2012, posted about a "partial system outage" early Wednesday, though many users found themselves locked out of their accounts by the afternoon.

Dave Farmer, the director of business operations at Coinbase, said the company experienced "all-time-high traffic" early Wednesday, causing some users to experience slowness.

"Should be fully resolved in the next couple of hours," Farmer said in prepared remarks.

Gemini, the exchange started by the Winklevoss twins in 2015, showed many users a "504 gateway time-out" message, which means its servers were not responding to requests. The company posted on its status page: "Systems are currently experiencing degraded performance."

Gemini underwent maintenance most of Wednesday, though users regained access by the evening.

Gemini exchange issues
Gemini showed this error screen to users for most of Wednesday.  Gemini

Check out Business Insider's picks for best cryptocurrency exchanges

Check out: Personal Finance Insider's review of Coinbase.

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Becky Peterson was formerly a tech features correspondent focused on long-form profiles and investigations into the most interesting people and companies at the intersection of technology and finance.She's broken news on major tech stories including Palantir's work on Project Maven, Peter Thiel's $18 million estate in Miami (which was once featured on MTV's 'The Real World'), Jeffrey Epstein's tour of SpaceX, and Uber CEO Dara Khosrowshahi's insistence that employees take "the D."Previously, she covered enterprise tech and tech investment banking with a focus on M&A, IPO and venture capital deals in San Francisco. She graduated from New York University with a master's degree in media, culture and communication with an emphasis on technology and society. ExpertiseSilicon Valley, Venture Capital, Investment Banking, Jeffrey Epstein, Ghislaine MaxwellPopular articlesInside the turmoil at the Bill & Melinda Gates Foundation, where employees say divorce, Epstein, and vaccines have left some staffers polishing their résumésThe secret life of Ian Osborne, the shadowy 38-year-old cofounder of Chamath Palihapitiya's SPAC who has built the ultimate black book of billionairesSilicon Valley VCs are at war with the 'far left radicals' running CaliforniaInside the life of Ghislaine Maxwell's secret husband, a once-high-flying tech entrepreneur backed by Eric Schmidt who is now a central figure in one of the country's most high-profile legal casesRent the Runway CEO Jennifer Hyman, one of the most successful female founders, is fighting to save her companyJeffrey Epstein set Elon Musk's brother up with a girlfriend in effort to get close to the Tesla founder, sources sayA drunken late-night assault allegation has roiled the secretive world of Mark Zuckerberg's private family office. Personal aides are speaking out about claims that household staff endured sexual harassment and racism from their colleagues.