Tech

These workers say they're saving time by using ChatGPT to write blogs, emails, and contracts: 'It's a game changer'

Photo illustration showing ChatGPT and OpenAI logos.
Some workers are using ChatGPT to do boring admin tasks. Getty Images
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CEOs are getting excited about generative AI and companies are promoting tools such as OpenAI's ChatGPT to help increase productivity – or even replace workers.

Amid the gloomy projections, however, some workers are finding ways to make the potentially job-stealing tools work for them.

Nick Patrick, who owns the music production company Primal Sounds Productions, said he used the bot to create contracts and help write social posts. Getting the bot to fine-tune legal contracts for clients saves him a boring administrative task.

"It's saving me maybe 10 or 15 minutes for each one. Although it's not significant, over time if I'm doing tonnes of them it adds up," Patrick said.

"Writing a contract and filling in the information is a tedious task that just consumes time for no real reason."

Picture of Nick Patrick
Nick Patrick.  Courtesy of Nick Patrick

Although the bot's been helpful for social-media content, Patrick says he's noticed the posts can become repetitive.

"I think as it becomes more commonplace and certain responses or even images from other programs are becoming easier to identify," he said.

Patrick also said he'd been using the chatbot to plan trips. "It's good at finding places we want to eat that would be in the area or stops along the way. It can help get more of a team directive going."

Another worker, a freelance product marketer who asked for anonymity to protect his business, said ChatGPT has been a "game changer." He said he'd been using the chatbot to write blogs, emails, and for idea generation among other things.

He told Insider during a video interview that the "scary market" meant he was already overworking before he discovered the bot.

"Doing the amount of work needed for several companies meant that I pretty much had to spend 12 to 16 hours a day just getting things done," he said. However, when he came across ChatGPT he found if he asked the bot to "ingest" a summary document he could then prompt it to create on-brief marketing materials for his clients such as emails and social media posts. 

He said he was working with four clients who all required about 15 hours of work a week. Using ChatGPT saved him about three to four hours per client. Insider reviewed Slack channels and email domains to verify the marketer's clients.

"Obviously ChatGPT is not as good as what people can do, but it creates like an 80% base where I can build from," he said. "It saves at least 60% to 70% of my time, and a lot of mental anguish."

Before discovering ChatGPT, the marketer said his workload had reached a point where he was considering hiring an intern, despite the risk that training one would slow him down. "Now ChatGPT is so good I don't need to," he added.

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Beatrice Nolan was a tech reporter on the business news team in the UK. She joined Insider in January 2022 as a fellow on Business Insider's careers desk. Beatrice covered tech and the future of work, with a focus on artificial intelligence. Some of her stories and early experiments with ChatGPT are widely cited. Beatrice has also discussed her work covering AI trends on panels and radio shows, including NPR.She was based in Business Insider's London office and graduated from the University of  York with a bachelor's degree in English.Featured Articles:Artists say AI image generators are copying their style to make thousands of new images — and it's completely out of their control.ChatGPT was a black swan eventFinland is the world's happiest country, but Finns say we're confusing happiness for something elseThe world is splitting between those who use ChatGPT to get better, smarter, richer — and everyone elseThis man used AI to write and illustrate a children's book in one weekend. He wasn't prepared for the backlash.ChatGPT has only been around for 2 months and is causing untold chaosTwo professors who say they caught students cheating on essays with ChatGPT explain why AI plagiarism can be hard to proveChatGPT wrote college application essays. Admissions professionals said they passed for essays written by students but wouldn't have a chance at any top colleges.College professors are considering creative ways to stop students from using AI to cheatChatGPT wrote my cover letters. Here's how recruiters responded.