Retail

Chipotle confirms norovirus is behind customer illness outbreak

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More than 130 people got sick after eating at a Virginia Chipotle, according to iwaspoisoned.com.  Facebook/Chipotle

Health officials have confirmed that norovirus is what sickened customers who ate at a Chipotle restaurant in Sterling, Virginia, last week, Chipotle told Business Insider Thursday.

At least 133 people fell ill after eating at the Sterling, Virginia Chipotle that's at the center of the latest outbreak, according to the website iwaspoisoned.com, which allows customers to self-report suspected foodborne illnesses.

Customers reported symptoms such as vomiting, diarrhea, severe stomach pain, dehydration, and nausea after eating at the restaurant.

Norovirus is different from E. coli, the bacteria that led to a widespread illness outbreak stemming from Chipotle restaurants in 14 states two years ago.

The virus is highly contagious and causes symptoms like stomachaches, nausea, diarrhea, and vomiting. It's the most common cause of foodborne illnesses in the US, with about 21 million cases annually.

Cases of norovirus stemming from restaurants can often involve a worker who failed to wash his or her hands after going to the bathroom.

Chipotle has since reopened the Sterling restaurant after a two-day closure.

"While the restaurant was closed, multiple teams performed complete sanitizations of all surfaces," Chipotle CEO Steve Ells said in a statement Wednesday. "We also provided support to any customers or employees who had reported illness to ensure their well-being."

Chipotle has dealt with norovirus cases in the past. In December 2015, nearly 120 Boston College students fell sick after a norovirus outbreak at a restaurant close to campus.

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Hayley Peterson
Hayley Peterson
Hayley Peterson is an Executive Editor who oversees coverage of the economy, tech, media, advertising, defense, careers, and more.She was previously a chief correspondent at Business Insider and wrote breaking news, analysis, and in-depth investigations on large consumer companies, with an emphasis on retailers including Amazon, Walmart, major grocery chains, and department stores.Hayley won recognition from the Society for Advancing Business Editing and Writing in 2018 for "defining the retail apocalypse" through her reporting on retail job losses, the decline of Sears, and the impact of store closings on bondholders.Prior to joining Business Insider in 2013, Hayley was a White House correspondent and embedded on the presidential 2012 campaign trail.