Enterprise

Cisco's new CEO is shrinking away from one of John Chambers' most controversial strategies: the 'spin-in'

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Cisco CEO Chuck Robbins
Cisco CEO Chuck Robbins  Business Insider

Cisco's new CEO is shrinking away from the company's decades old strategy of "spin-ins," pioneered by former CEO John Chambers, he told NetworkWorld.

A "spin-in" is a form of R&D in which a company is the sole investor in a startup. It sends a team of employees off to build an experimental product and then it buys that startup for a predetermined and usually very healthy price.

Instead of that, he's building small internal development teams, much like how just about every other company invents its breakthrough new products, except he indicated that Cisco will be using the same incentives for these teams as is did for the spin-ins.

Robbins said (emphasis ours):

What we’ve been testing over the last year is, can we take all the things that worked really well in the spin-in model and recreate them in an internal start-up model ... We took all of the benefits of the spin-ins without the complications of the legalities and those sorts of things. We isolate these teams inside the company we create similar environments for them, similar benefits for them upon success, and so far we think that’s going to work. 

That sounds like those employees will be eligible for bonuses or other financial rewards. A Cisco spokesperson told us (emphasis ours):

We call them alpha projects and they’re about encouraging innovation in different ways. This means that the teams are empowered to operate differently, and yes, they are also incented differently. We’ll actually be making a technology announcement this week that grew out of one of these projects.

How Cisco kept its star engineers

Cisco MarioPremLuca
Cisco's legendary engineering triumvirate 'MarioPremLuca'  Business Insider

A spin-in is a highly unusual way to retain top talent, and it was how Cisco hung onto its three legendary engineers known as "the heart, soul and brains" of the company: Mario Mazzola, Prem Jain, and Luca Cafiero. 

They joined Cisco in its very first acquisition, orchestrated by Chambers before he was even CEO, when he was running sales. Without the "spin-in" device, these guys would have almost certainly left to do their own startups, creating new products that could have threatened Cisco.

These guys used the spin-in model to create most of Cisco's important new products including most recently its flagship networking product, the Nexus 9000, which was created by a spin-in startup called Insieme. 

Seeds of resentment

Arista CEO Jayshree Ullal
Arista CEO Jayshree Ullal  Arista

While spin-ins kept Cisco's star engineers at the company, they also created a lot of resentment among the people not chosen to participate, Cisco employees and former employees have told us.

Former Cisco star Jayshree Ullal, who left years ago to become CEO of one of Cisco's biggest rivals, Arista Networks, famously described spin-ins to Forbes like this: "It’s a nightmare when the guy in the next cubicle is a multimillionaire and you aren’t, because you weren’t chosen."

The resentment was worse for the Nexus 9000 because Cisco was going through a massive reorg of its 25,000-person engineering team at the time, including layoffs. Plus, Insieme was a core network product, not a brand new category of product as the other spin-ins had been. Many engineers thought it should have been built by the talent in-house.

Looks like Robbins is trying to end that expensive spin-in era while heeding the complaints from the rank-and-file and opening up the opportunity to work on new products, and make more money, to more Cisco engineers.

It's also a strong indication that Robbins is slowly sliding away from John Chambers' rule. As executive chairman, Chambers is still a strong personality at the company. But he insists his role is to support and "work for" Robbins, not override him. 

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.