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Just days after its harrowing user exodus, Coinbase has decided to add support for bitcoin cash by 2018

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Brian Armstrong
Coinbase CEO Brian Armstrong  YouTube / Screenshot

The cryptocurrency online exchange Coinbase has decided to support the new bitcoin cash, days after a user exodus temporarily brought its website to a halt.

In a blogpost on Thursday, Coinbase Director of Communications David Farmer said the exchange intends to support the new Bitcoin Cash currency by January 1, 2018 — "assuming no additional risks emerge during that time."  

The news, which Business Insider first reported was in the works, represents a dramatic turnaround from Coinbase's initial rejection of bitcoin cash. The company's rejection of bitcoin cash caused many users to stop using Coinbase, raising fears that it could suffer a customer exodus.

Coinbase told users last week that they would have to remove their bitcoin from the Coinbase system if they wanted to participate in Tuesday's "hard fork" — the official creation of bitcoin cash, a currency that was cloned from bitcoin but which operates separately and follows different technological protocols from the original.

Coinbase initially decided against supporting bitcoin cash because of a longtime strategy to exclusively support established and vetted cryptocurrencies. However, bitcoin cash was still automatically created out of the bitcoin stored on Coinbase — the same way it was in every other digital wallet.

Customers who had bitcoin balances at the time of the fork on Tuesday now have an equal amount of bitcoin cash, the company said. It will remain stored on Coinbase until support is established, at which point customers can withdrawal their bitcoin cash.

Until this announcement, many users feared their bitcoin cash would disappear, or be used by Coinbase for its own gain — a rumor which the company went out of its way to deny on Twitter. 

Coinbase hasn't announced if or when it will allow users to trade bitcoin cash on its system, but it said in the post that it will decide at a later date. It currently only allows users to trade 3 cryptocurrencies: bitcoin, ethereum, and litecoin. 

"We operate by the general principle that our customers should benefit to the greatest extent possible from hard forks or other unexpected events," Farmer wrote. 

Check out Business Insider's picks for best cryptocurrency exchanges

Check out: Personal Finance Insider's review of Coinbase.

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Becky Peterson was formerly a tech features correspondent focused on long-form profiles and investigations into the most interesting people and companies at the intersection of technology and finance.She's broken news on major tech stories including Palantir's work on Project Maven, Peter Thiel's $18 million estate in Miami (which was once featured on MTV's 'The Real World'), Jeffrey Epstein's tour of SpaceX, and Uber CEO Dara Khosrowshahi's insistence that employees take "the D."Previously, she covered enterprise tech and tech investment banking with a focus on M&A, IPO and venture capital deals in San Francisco. She graduated from New York University with a master's degree in media, culture and communication with an emphasis on technology and society. ExpertiseSilicon Valley, Venture Capital, Investment Banking, Jeffrey Epstein, Ghislaine MaxwellPopular articlesInside the turmoil at the Bill & Melinda Gates Foundation, where employees say divorce, Epstein, and vaccines have left some staffers polishing their résumésThe secret life of Ian Osborne, the shadowy 38-year-old cofounder of Chamath Palihapitiya's SPAC who has built the ultimate black book of billionairesSilicon Valley VCs are at war with the 'far left radicals' running CaliforniaInside the life of Ghislaine Maxwell's secret husband, a once-high-flying tech entrepreneur backed by Eric Schmidt who is now a central figure in one of the country's most high-profile legal casesRent the Runway CEO Jennifer Hyman, one of the most successful female founders, is fighting to save her companyJeffrey Epstein set Elon Musk's brother up with a girlfriend in effort to get close to the Tesla founder, sources sayA drunken late-night assault allegation has roiled the secretive world of Mark Zuckerberg's private family office. Personal aides are speaking out about claims that household staff endured sexual harassment and racism from their colleagues.