Real Estate

2 Better execs just left the company right after controversial CEO Vishal Garg returned

Elana Knoller and Better COO Sarah Pierce stand in front of a red backdrop.
Better COO Sarah Pierce. Sean Zanni/Patrick McMullan via Getty Images
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Two key executives have left their roles at the embattled real-estate startup Better.com. Both the chief operating officer, Sarah Pierce, and the head of capital markets, Emanuel Santa-Donato, have resigned from the company, according to a person with direct knowledge of both departures.

Internal Slack accounts for both Pierce and Santa-Donato were shown as deactivated as of Thursday morning.

Pierce and Santa-Donato declined to comment. Better hasn't yet responded to an Insider request for comment. As of Thursday, Santa-Donato's LinkedIn page said "Formerly @Better.com" at the top.

Deactivated slack message Better COOs
This screenshot shows that both executives' Slack profiles have been disabled. It has been edited to hide any identifying details.  Anonymous

Since the initial publication of this story, Insider received a screenshot of an internal memo announcing Pierce's departure. The email noted that Armando La Rocca will lead the operations team in the interim, while Megan Bellingham will lead sales, mortgage operations and Better real estate.

The news comes just two weeks after the controversial CEO and founder Vishal Garg was reinstated at the helm of the SoftBank-backed mortgage firm. Garg made headlines around the world for firing 900 employees on Zoom at the beginning of December, before insulting departed employees in an all-hands meeting right after the layoffs and on Blind, an anonymous message board. He took a leave of absence shortly afterward.

In December, the heads of the company's marketing, public relations, and communications all resigned from their positions.

TechCrunch reported last week that since Garg's return, he has become increasingly paranoid about leaks to the media, going as far as taking phones away from employees who meet with him personally.

Garg is swamped in legal cases that allege he has mishandled funds in previous businesses and used stolen technology and capital to start Better.

The company is working to finalize a blank-check deal that would bring it public. When SoftBank first invested in the company in 2020, it promised Garg their shares' voting rights if his legal cases are settled, according to a report from Axios.

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Alex Nicoll
Alex Nicoll
Alex is a reporter at Business Insider writing about how people, from billionaires to penny-pinchers, save, invest, and manage their money. He previously covered private credit and equity, real estate, and real estate technology for Business Insider.Recently, he's covered Steve Schwarzman's hidden family office, private capital's push into your retirement account, a massive Airbnb tax-break unlocked by President Trump, and the ex-McKinsey consultant connecting Zohran Mamdani to the business world. According to one Fortune 500 CEO, he's a "fringe reporter."Before joining Business Insider in 2019, he worked for Bridgewater Associates and Peloton. He is the interim vice-chair of the Insider Union.He welcomes any and all reachouts, prioritizes his source's safety, and has a long record of working with confidential sources to tell deeply reported, complicated stories. He loves to yap.Get in touch! Contact this reporter via encrypted messaging app Signal at @alexnicoll.01 using a non-work phone, email at anicoll@bjinnox.com or alexonicoll@protonmail.com, or Twitter DM at @nicollsanddimes
Dominick Reuter
Dominick Reuter
Dominick Reuter is a senior retail reporter for Business Insider, primarily covering Walmart, Target, and Costco. His stories tend to focus on issues and trends that affect employees and customers.Prior to joining BI in 2019, Dominick worked for more than a decade as an independent photojournalist covering a wide range of stories for global wire services and newspapers, including Reuters, the Wall Street Journal, and Agence France-Presse.Dominick studied photojournalism at Boston University and later earned a Masters in business and economics journalism from Columbia University.If you're an employee or customer with a story to share, please contact me via email or text/call/Signal at 646-768-4750.