Employees

Disney CEO Bob Iger tells staff to return to the office 4 days a week, saying 'nothing can replace' in-person work

ORLANDO, FL - APRIL 03: General views of the Walt Disney 'Partners' statue at Magic Kingdom, celebrating its 50th anniversary on April 03, 2022 in Orlando, Florida.
Disney has told staff to return to its offices four days a week. AaronP/Bauer-Griffin/GC Images
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Disney CEO Bob Iger has told staff to return to its offices four days a week.

From the start of March, staff working "in a hybrid fashion" will need to work at Disney's offices most days, likely from Monday to Thursday, CEO Bob Iger told workers on Monday in a memo obtained by Insider.

"It is my belief that working together more in-person will benefit the company's creativity, culture, and our employees' careers," Iger told staff.

"In a creative business like ours, nothing can replace the ability to connect, observe and create with peers that comes from being physically together, nor the opportunity to grow professionally by learning from leaders and mentors," he added.

For roughly the past year, most Disney staff have been required to visit the office three days a week, The New York Times reported.

Disney is following in the footsteps of other companies who have told staff to return to the office as coronavirus cases largely decline. Many bosses have highlighted the importance of in-person work for communication and collaboration.

Goldman Sachs, however, found that productivity jumped during the pandemic when many people were required to work from home. Benefits include saving time commuting and not attending non-essential meetings. Employees can also work more flexibly, allowing time for childcare and other caring commitments.

The pandemic has triggered a huge shift in attitudes to work and some companies have said that their staff can work from home forever.

A working paper by the National Bureau of Economic Research found that more than half of survey respondents expressed a willingness to accept a "sizable" pay cut – of 5% of more – for the option to work from home part of the week.

Iger returned as CEO of Disney in November in a surprise move, replacing Bob Chapek who had been at the helm for close to three years and had to lead the company throughout the pandemic, including lockdown-mandated park closures, huge strains on the movie industry, and the necessity to work from home.

Before Chapek was appointed, Iger had served as CEO for around 15 years. Many Disney staff and analysts celebrated his return after a tumultuous few months at the company including a $1.5 billion quarterly loss in its streaming business, backlash over price increases at its theme parks, and a staff walkout and intense public criticism over Chapek's response to Florida's "Don't Say Gay" law.

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Grace Dean was a business reporter at Business Insider's London office between August 2020 and August 2024.Her work focused on the restaurant industry, fast-food giants, retail trends, and the labor market. She also wrote about Google's work culture, gender equality in Iceland, layoffs at Calibrate, and truck drivers' experiences on the road.Prior to joining Business Insider, Grace studied German & Business at Newcastle University and spent a year as the Editor-in-Chief of its student newspaper the Courier.Here are some examples of her coverage:Women in Iceland want you to know it's not a gender equality utopiaFast food feels more expensive than ever before. Here's why.Calibrate's CEO announced layoffs affecting over 150 staff on a Zoom call. Minutes later, their company laptops were wiped.Starbucks workers say customers got ruder during the pandemicBritain's charity stores are going upmarketThe no-frills tactics that help make Aldi so cheapPrivate cleaning companies are turning down business because of staff shortages