Retail

Shoppers earning $100,000 are turning to dollar stores amid soaring inflation, Dollar General CEO says

The front of a Dollar General Store in Amenia, New York.
A Dollar General store in Amenia, New York. Landon Speers for Insider
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Shoppers with six-figure salaries are turning to Dollar General stores amid soaring inflation in the US, the discount store's CEO Todd Vasos said this week, per CNN.

Speaking at a retail conference on 7 September, Vasos said Dollar General stores had seen an influx of wealthy customers in recent months, CNN reported.

"The highest trade-in that we've seen and the most robust has actually been between the $75,000 and $100,000 group, Vasos said.

The company says its "core customers" usually earn under $40,000 a year, according to CNN.

Vasos added that some of these higher earners had previously been customers at the height of the pandemic and were now returning, CNN reported.

Dollar stores have generally experienced a revenue boost during times of economic uncertainty. During the COVID-19 pandemic, Dollar General's profits soared and even eclipsed its closest competitor, Dollar Tree, in May 2020.

In recent months, Dollar General has seen a revenue spike as higher prices and recession fears across the US have made some Americans more financially conscious.

Dollar General reported revenue of $9.4 billion in the second quarter of 2022, a 9% increase from the previous year. 

Representatives for Dollar General did not immediately respond to Insider's request for further comment made outside normal working hours.

In recent years, the company has added more discretionary items, such as home furnishings and party supplies, to lure wealthier shoppers into Dollar General stores.

Other discount stores have seen a similar trend in recent months. Rival dollar store, Dollar Tree, said the majority of the store's new customers had salaries of $80,000 a year or more. 

During a recent earnings call, Dollar Tree's CEO, Mike Witynski, said shoppers were "feeling pressured like they never have before," and were "relying on our stores to meet their budget goals."

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Beatrice Nolan was a tech reporter on the business news team in the UK. She joined Insider in January 2022 as a fellow on Business Insider's careers desk. Beatrice covered tech and the future of work, with a focus on artificial intelligence. Some of her stories and early experiments with ChatGPT are widely cited. Beatrice has also discussed her work covering AI trends on panels and radio shows, including NPR.She was based in Business Insider's London office and graduated from the University of  York with a bachelor's degree in English.Featured Articles:Artists say AI image generators are copying their style to make thousands of new images — and it's completely out of their control.ChatGPT was a black swan eventFinland is the world's happiest country, but Finns say we're confusing happiness for something elseThe world is splitting between those who use ChatGPT to get better, smarter, richer — and everyone elseThis man used AI to write and illustrate a children's book in one weekend. He wasn't prepared for the backlash.ChatGPT has only been around for 2 months and is causing untold chaosTwo professors who say they caught students cheating on essays with ChatGPT explain why AI plagiarism can be hard to proveChatGPT wrote college application essays. Admissions professionals said they passed for essays written by students but wouldn't have a chance at any top colleges.College professors are considering creative ways to stop students from using AI to cheatChatGPT wrote my cover letters. Here's how recruiters responded.