Tech

Etsy is laying off 225 of its workers after 2 years of 'essentially flat' merchandise sales

Etsy mobile app.
Etsy CEO Josh Silverman told employees in an email that the company's gross merchandising sales have "remained essentially flat since 2021." Jakub Porzycki/NurPhoto via Getty Images
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Etsy chief Josh Silverman told staff on Wednesday that the online marketplace operator was laying off more than 200 employees.

Silverman elaborated on the decision in an email to staff, which has been published on the company's website.

The layoffs, which Silverman said would affect approximately 225 team members, are coming at a challenging time for the online marketplace, as it fends off competition from rivals like Shein and Temu.

"We are operating in a very challenging macro and competitive environment, and GMS has remained essentially flat since 2021," Silverman wrote in his email, using the acronym for gross merchandising sales.

"At the same time, employee expenses have grown, even as we have introduced significant cost-cutting measures and adjusted or paused hiring plans," Silverman said. "This is ultimately not a sustainable trajectory and we must change it."

The company also announced the departure of its chief marketing officer, Ryan Scott. Scott, whose responsibilities will be absorbed by COO Raina Moskowitz, joined Etsy in April 2019.

Silverman acknowledged the bad timing of the announcements, given that they were "sharing this news amid the winter holidays."

The Etsy chief said that "all impacted Admin will remain on Etsy payroll until at least January 2, 2024" even though their last working day would have been on Wednesday.

In addition, Etsy said it is offering laid-off staff an "enhanced severance package," which includes severance equivalent to 16 weeks of base pay, with an additional one week for each full year of service. Staff would still receive bonus payments for the year.

Etsy isn't the only company that has turned to downsizing to manage costs.

Last week, streaming giant Spotify laid off 17% of its staff, over what its CEO Daniel Ek said was a difficult economic environment.

"Economic growth has slowed dramatically and capital has become more expensive. Spotify is not an exception to these realities," Ek wrote in a blog post.

"Today, we still have too many people dedicated to supporting work and even doing work around the work rather than contributing to opportunities with real impact," Ek said, adding that Spotify needed to become "relentlessly resourceful."

Representatives for Etsy did not immediately respond to a request for comment from Business Insider sent outside regular business hours.

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Kwan Wei Kevin Tan
Kwan Wei Kevin Tan
Kevin was a reporter at Business Insider's Singapore bureau. He reported primarily on the ins and outs of the business world, whether it be breaking news, covering CEO moves, tracking quarterly earnings, or writing explainers.He also covered careers and workplace issues, and has written about career transitions, the FIRE lifestyle, the college internship arms race, and the job hunt struggles faced by computer science majors.BackgroundKevin joined Business Insider's Singapore bureau in 2023. Before that, he was a civil servant at Singapore's Ministry of Sustainability and the Environment. He was appointed to the Singapore government's Public Service Leadership Programme, a talent development programme that develops capable and talented individuals for key leadership positions in the public service.Kevin’s journalism career began in college, where he first worked as a researcher for Channel NewsAsia and The Economist, and later as an intern reporter at Bloomberg News. In 2017, the Queen Elizabeth Diamond Jubilee Trust awarded him the Leading Change Journalism Bursary. His stories have appeared in numerous publications, including Fortune, The Japan Times, and The Edge Singapore.Kevin holds a bachelor’s degree in business administration from the National University of Singapore, where he was an NUS Merit Scholar. He was also the recipient of the PwC Whole Leadership Award, the NTUC Income Prize, the CFA Singapore Prize, and the Outstanding Undergraduate Researcher Prize.