Tech

Flexport told employees to expect cost cutting and possibly job cuts — a day after its CEO's sudden departure

A man in a polo shirt (Ryan Petersen) speaks while seated on a brightly lit pink-and-purple stage.
Flexport CEO Ryan Petersen Piaras Ó Mídheach/Getty Images
Read in app

Flexport is considering cutting part of its corporate workforce following the sudden departure Wednesday of its CEO, Dave Clark.

During the company's internal town-hall meeting held Thursday, Flexport executives told employees that cost-cutting measures were on the way, possibly including job cuts, but they didn't specify the size or when they would take place, according to multiple sources who asked to remain anonymous so they could speak freely. The overarching message was that Flexport was spending too much money, and the company needed to focus more on helping customers, the sources said.

These discussions add more uncertainty to a workforce already in disarray. Clark, who previously worked at Amazon, announced his sudden resignation on Wednesday, citing the desire of the Flexport founder and former CEO, Ryan Petersen, to return to the helm. On Thursday, Petersen hinted at more changes through a series of posts on X, formerly known as Twitter, saying, "Strategic Plan, Day 1: Make better decisions!"

Earlier this year, Flexport reduced 20% of its workforce, in large part because of an economic downturn and lower freight volume. On Thursday, Flexport also fired four of the top executives Clark brought in from Amazon, The Information reported.

Shortly after Clark's resignation Wednesday, Petersen posted on X the note he shared with the rest of the company. In it, he emphasized the need to return to profitability and focus on customers' needs.

"It's clear that important changes are needed to sustain our growth and return to profitability. Flexport sits at a crossroad where the choice is either to spend our way out of the current downturn in global logistics or pursue a path that gets us back to profitability quickly. The board and I agree that operational excellence and profitability in the near-term is the right path," Petersen wrote in his note to employees.

"The main way we grow is by talking to customers. Flexport leaders must proactively engage with our clients to understand their needs and then lead our teams to solve their problems and earn their trust," he added.

Some employees have already been notified of their jobs getting cut, a person familiar with the process says.

A Flexport representative was not immediately available to comment.

Got a tip? 

Contact the reporter Eugene Kim via the encrypted-messaging apps Signal or Telegram (+1-650-942-3061) or email (ekim@insider.com). Reach out using a nonwork device. Check out Insider's source guide for other tips on sharing information securely.

Contact the reporter Madeline Stone at mstone@insider.com, mlstone@protonmail.com, or on the secure messaging app Signal at (646) 889-2143 using a nonwork phone.

Read next

Madeline was a correspondent covering e-commerce companies including Shopify, Amazon, Temu, and Shein. She also wrote about e-commerce startups and online seller communities. She previously edited stories for the retail section. Before that, she wrote for the executive lifestyle and tech verticals, where she reported on luxury real estate, restaurants, and travel. She graduated from the University of Notre Dame with majors in American Studies and Spanish. She is based in the Northeast.Have a tip? Contact Madeline via Signal at mlstone.04. Use a personal email address and a nonwork device; here's our guide to sharing information securely.Read some of her work here:— Wealth Assistants claimed it would help its clients make money on Amazon. Clients said they 'lost everything' instead.— The DTC fraternity: In an industry known for lively events and strong online communities, women say they feel left outBlackface, booze, and blurred lines at the $2 billion tech firm Rokt— Meet 38 members of the 'Shopify Mafia' who embraced the e-commerce giant's entrepreneurial spirit and launched their own companies— Read the essay Shopify's CEO sent to managers to remind them they are a sports team, not a family. It shows the growing tension between leaders and employees in the corporate world.— Ex-Shopify and Deliverr workers say layoffs, compensation issues at Flexport capped a 15-month rollercoaster: 'Honestly a bit relieved that it's over'
Eugene Kim headshot
Eugene Kim
Eugene is Business Insider’s Chief Tech Correspondent, where he leads coverage of Amazon. His reporting spans the company’s retail and logistics operations to AWS, Alexa, and its internal culture.Previously, he worked at CNBC, Fortune Magazine Korea, and Japan's Yomiuri Shimbun. He holds degrees from NYU and Columbia University’s Graduate School of Journalism.In 2022, Eugene reported on internal documents indicating that Amazon allegedly used deceptive tactics to enroll customers in Prime and made cancellation difficult. The Federal Trade Commission sued Amazon the following year, citing his reporting. The case ended in a record $2.5 billion settlement in 2025.His work has received multiple honors, including the SF Press Club’s Bay Area Journalism Award and SPJ NorCal’s Excellence in Journalism Award.Eugene lives in the Bay Area. Contact him via email at ekim@bjinnox.com, or Signal, Telegram, or WhatsApp at 650-942-3061. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.