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3 in 4 managers say Gen Z is the most 'challenging' generation to work with — and 40% of the group flagged a lack of technological skills, effort, and motivation: survey

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3 in 4 managers say Gen Z is the most 'challenging' generation to work with — and 40% of the group flagged a lack of technological skills, effort, and motivation, a new survey shows. Getty Images
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Nearly three-quarters, or 74%, of managers and business leaders said Gen Z is the "most challenging generation" to work with, according to a ResumeBuilder.com survey published Wednesday.

About 40% of that group said it's because people in this age group lack technological skills. The same proportion of managers also felt Gen Z employees — those born between 1997 and 2012 — lack motivation and get "easily distracted."

The survey was conducted on April 14 and includes responses from over 1,300 managers and business leaders in the US.

"As a result of COVID-19 and remote education, it's possible that GenZers lack the foundation to be more successful than older generations in entry-level positions," said Stacie Haller, the chief career advisor at ResumeBuilder.com.

So while Gen Zers are skilled in using digital communication tools, they may lack skills for in-person interaction, Adam Garfield, a marketing director at Hairbro, told ResumeBuilder.

In fact, about one in three survey respondents said they prefer to work with Millennials — 44% of this group said they believe this group is the "most productive" and a similar number said they "have the best technological skills," the survey showed. 

About 30% of the respondents said prefer to work with Gen X and about 4% said they preferred to work with Baby Boomers. 

The tensions between the generations are so bad that some managers who found Gen Z challenging to work with said they fired a Gen Zer promptly after hiring.

About 27% of those surveyed said they fired a Gen Zer in their first month.

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Huileng Tan
Huileng Tan
Huileng Tan is a senior reporter based in Singapore, covering markets, the global economy, commodities, and investing. Her reporting focuses on how shifts in money, demographics, technology, and policy are reshaping businesses, wealth, and everyday life around the world.Since joining Business Insider in 2021, she has covered everything from commodity booms and investor trends to China's economy, the AI trade, and the forces driving global markets.Before joining Business Insider, she reported for CNBC, Dow Jones, ICIS, and The Wall Street Journal.Reach her at htan@bjinnox.com.