Enterprise

Google Is Taking A Page From Apple's 'Sneaky' Playbook And Not Really Killing Glass

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Tony Fadell Google Glass
Tony Fadell  Kimberly White / Getty

Although Google is shuttering consumer sales of its wearable computer Glass on January 19, the device is far from dead, one source in Google's Glass for Work program tells Business Insider.

Google is instead shifting its attention to focus on the one area where Glass has done reasonably well: businesses. The Glass for Work program has about a dozen partners involved, all of whom are still writing apps for the device, our source says.

A business that wants " a 100 [pairs of Glass] tomorrow, they can get it. They want 1,000 tomorrow, they can get it," this source told us, and Google confirmed.

"We’ll continue to invest in our Glass at Work offering for enterprise developers and companies," a spokesperson told us.

We're not going to pretend that Glass for Work is a major focus or priority at Google. Other sources at the company have indicated to us that it isn't, at least not yet.

But within the Glass for Work community, the death of the so-called Explorers program (in which Google sold the device to individuals for $1,500 a pop) is being met with a shrug.

"The fact that the Explorers program is coming to an end is no secret. The media has been hinting that they've had a whiff of it for three or four months. There's been changes to the home page, there's been a reduction of availability of where you could buy Glass. They shut down the consumer facing Glass stores fronts months ago. It was called the Explorer program for a reason. They were exploring how people could use it," our source said.

Within the Google At Work program, everyone is excited about this change, this source insists.

"Based on the communications we've been having with Google over the last six months, frankly I'm surprised the Explorer program lasted so long. It educated Google on how they needed to think about this new class of hardware," the source said, adding:

"I think Google is taking a playbook from Apple. Get a little sneaky, get a little secretive, don't show their competitors what's next. Unveil what's new and exciting when its ready."

But while Google had been in regular contact with At Work partners and enterprise customers, the company didn't warn these folks of the exact date Glass would be pulled from consumer sales.

That sort of thing doesn't sit well with enterprises. "They like to know what's coming. They like consistency and a roadmap," said our source.

We talked to Brian Ballard, CEO and co-founder of APX Labs, a Google Certified Glass at Work Partner, about this. Ballard says of the product roadmap, "Google is now giving us exactly that."

And he says that Google is ramping up resources for Glass, not winding down. "They have more people supporting it than ever."

He added, "The entire Glass ecosystem knew from Day 1 that there would be an end to the Explorer program. We have better support from Google than we ever had before."

Ballard says that Glass sales to enterprises is booming. "We have had multi-hundred percent growth every quarter. The types of customers signing up are huge brands like aircraft manufacturers, car manufacturers, utilities, telcos."

For instance, in November APX announced a deal with Boeing to launch a pilot program with Glass.

Google Glass Ivy Ross
Google Glass leader Ivy Ross  Google+/Ivy Ross

Time will tell what Google really intends to do with Glass, and if the product will ultimately survive.

But the official word from Google is that Glass is "graduating" out of the Google X research labs into a regular product business unit within Google.

This unit will be led by Ivy Ross, reporting into Tony Fadell. Glass won't be part of Nest though, Google says.

Ross, a consumer products designer and marketer who had worked at Calvin Klein, Swatch, Coach, Mattel, Bausch & Lomb, and The Gap, came to Google in May and had already been leading Glass under Google X.

The fact that Ross and Fadell are leading the charge indicates that Google hasn't fully given up on a consumer version. If it were to become a wholly enterprise product, the team likely would have reported to the Google At Work team that runs products like Google Apps and Google's cloud.

Glass may not be the big consumer hit everybody expected, but for now reports of the device's death seem to be exaggerated.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.