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How to log in to Peacock on a computer or mobile device, and what to do if you can't

A hand holding a phone with the peacock logo on the screen.
The Peacock login process is simple, though you could run into a few potential issues. Rafael Henrique/SOPA Images/LightRocket via Getty Images
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Peacock is NBCUniversal's streaming service. It starts at $8 a month and is home to popular TV shows like "The Office," Universal movies like the "Despicable Me" franchise, and tons of new and old Bravo reality shows. Users can upgrade to Peacock's Premium Plus tier for $13 a month. This option unlocks NBC live streaming and ad-free on-demand content.

Peacock is one of our picks for the best streaming services you can subscribe to, especially if you're a fan of NBC's programs. But before you can start watching TV and movies, you must log in to the app or website. Here's how to navigate through the Peacock login process on your computer or mobile device, even if you have lost your account credentials. 

peacock logo
Peacock Premium (Monthly Plan)

Peacock is a convenient streaming source for hit NBC TV shows, Universal movies, and select sports like Sunday Night Football. The service also carries its own slate of original programming.

How to log in to Peacock on a computer

1. Go to peacocktv.com in a web browser. 

2. At the top right of the page, click Sign In

The Peacock login page on Chrome.
Use the Sign In button to enter your credentials.  Steven Cohen/Peacock/Business Insider

3. Type your email address and then click Continue.

4. Enter your password and then click Sign In

How to log in to Peacock on a mobile device

1. Open the Peacock app on your Android or iOS device.

2. Tap Sign In.

The Peacock app on an Android mobile device.
You can sign into your Peacock account using the mobile app for iOS or Android.  Steven Cohen/Peacock/Business Insider

3. Type your email address and password, and then click Sign In.

What to do if you can't log in to Peacock

If you're having trouble logging in to your Peacock account, there are generally just a few potential issues. 

  • You are using the wrong email address or password. Make sure you're using the email address you used to create your Peacock account.
  • You are a cable TV customer and you haven't linked your account. If you're an Xfinity, Cox, or Spectrum customer, you may need to link your Peacock account to your cable TV account. Go to PeacockTV.com/account and sign in to your account. In the Link Provider section, click your cable provider and use your cable TV provider's credentials to sign in and link your account to your Peacock subscription.
The Peacock website in Chrome.
If you have a cable TV subscription, you should like the account to get access to Peacock.  Dave Johnson/Business Insider
  • You've forgotten your Peacock password. If you don't remember your password, go to the Peacock sign-in page and click I don't know my password. Enter your email address and follow the instructions to perform a password reset. 
  • You've forgotten your Peacock email address. If in doubt, use the same email address that Peacock uses to send you account updates and information about the newest TV shows and movies. You can also check your inbox, deleted mail, and spam folders to find the welcome email from Peacock.

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Disclosure: Written and researched by the Insider Reviews team. We highlight products and services you might find interesting. If you buy them, we may get a small share of the revenue from the sale from our partners. We may receive products free of charge from manufacturers to test. This does not drive our decision as to whether or not a product is featured or recommended. We operate independently from our advertising team. We welcome your feedback. Email us at reviews@bjinnox.com.

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Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.
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Steven Cohen
I'm a Senior Tech Editor for Business Insider’s Reviews team. I'm responsible for overseeing buying guides and reviews for all of the latest TV, video, audio, and wearable products. I work with a team of experienced freelancers to establish testing methodologies, test products, and select the best of the best for our buying guides. My areas of expertiseMy primary expertise is in home entertainment products, with a focus on all things home theater, including TVs, soundbars, speakers, headphones, and streaming devices. I also have a background in film criticism, having reviewed over 400 movies and TV shows. I studied filmmaking and use my knowledge of video and audio production to inform my testing parameters when reviewing home entertainment devices.  ExperienceI joined Business Insider as a tech editor for the Reviews team in 2019. I became a senior tech editor in 2022.Before joining Business Insider, I was High-Def Digest's Gear Editor. My work has appeared on Ben's Bargains, Steve's Digicams, Big Picture Big Sound, and Consequence. Why you can trust meI'm not only passionate about TVs and tech, but also an expert in display quality. In 2019, I was one of a select number of journalists invited to get a hands-on first look at LG's debut 8K OLED TV. I was also among the earliest journalists to demo Dolby Atmos and DTS:X technologies for home theaters in 2014 and 2015, respectively.In 2018, I served as a judge for the annual TV Shootout, the premier display competition that crowns the best TVs of the year. I also attend yearly industry launches and reviewer workshops for new TVs and audio products from top brands, like LG, Samsung, Sony, and Sonos.I know that it’s easy to get overwhelmed by tech jargon and premium prices on high-end gear, which is why I'm passionate about recommending quality options for all price ranges and explaining which features are really worth the money. EducationI hold a bachelor of fine arts degree from the University of Central Florida, where I majored in film production.Outside of workI live in Orlando, Florida, with my girlfriend, dog, and cats. When I'm not covering tech products, I love to explore the theme parks of Orlando and watch movies on my dream home theater setup, complete with the biggest TV and Dolby Atmos speaker system I could fit in my living room.Say hi to Steven at scohen@bjinnox.com or find him on LinkedIn