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Bose QuietComfort 2nd Gen Headphones review: What's new and how they stack up

A pair of Bose QuietComfort 2nd Gen over-ear headphones rests on a white cabinet in front of a turntable with a dust cover.
The second-generation QuietComfort Headphones are Bose's latest midrange option. Tylyer Hayes/Business Insider
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The new Bose QuietComfort 2nd Gen are a great pair of wireless headphones, with features and performance that make them well-suited for everyday listeners. They've been redesigned (subtly) with a revised headband and cushions. The active noise cancellation (ANC) is also better engineered in a few ways. Plus, they feature new niceties like USB-C audio and playback support while charging.

When it comes to actual quality and design, there really aren't many flaws to speak of. But these new headphones are complicated by one key factor: their $359 retail price. Bose's higher-end QuietComfort Ultra 2nd Gen Headphones are $90 more but have been on sale for as low as $369. Meanwhile, the first-gen QuietComfort Headphones that this new model replaces are still in stock and often discounted to around $250. This presents a potential buying dilemma.

I've been testing and reviewing audio gear for over a decade, so I have extensive experience with the best headphones on the market. To figure out whether the QuietComfort 2nd Gen are a good buy, I tested them directly against the 2025 QuietComfort Ultra. I also compared them to one of Bose's older midrange headphones, the QuietComfort 45 from 2021, to see what's improved in the last five years. Here's why the new second-gen QuietComfort succeeds as a worthy addition to Bose's lineup.

Bose QuietComfort 2nd Gen headphones on a white background.
Bose QuietComfort Headphones (2nd Gen)

Bose's latest QuietComfort headphones feature a comfy design and noise cancellation that comes close to matching the brand's pricier Ultra model. However, at full MSRP, they're a bit pricey for midrange headphones.

What we like

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Solid sound quality and good ANC
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Cool color options
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Lightweight and comfortable

What we don't like

con icon Two crossed lines that form an 'X'. No on-head detection
con icon Two crossed lines that form an 'X'. Pricey for midrange headphones

What's new about the QuietComfort 2nd Gen headphones?

A pair of Bose QuietComfort 2nd headphones and a pair of Bose QuietComfort 45 headphones rest on a light tabletop beside a partially visible analog clock.
The QuietComfort 2nd Gen (left) next to the QuietComfort 45 (right).  Tyler Hayes/Business Insider

You'll be forgiven if you don't immediately notice all the ways the QuietComfort 2nd Gen Headphones have evolved from the first-gen model and even Bose's older QuietComfort 45 before that. The biggest visual difference is the fresh color options, which include Dewdrop Mint, Eucalyptus Green, and Rosewood Mauve, in addition to more standard black and white editions. But even the black colorway has a new splash of blue inside the ear cups.

I tested the Dewdrop Mint color as I think it's the most striking combo at launch. Its pale green exterior takes on different appearances depending on the lighting, and the inner headband and earcups feature a bolder shade that offers great contrast.

When it comes to other design differences, the power switch location has been moved from the side of the ear cup to the bottom, and the headband has been tweaked and expanded. These changes make the product more modern than the first-gen QuietComfort and QuietComfort 45 headphones, but I wouldn't call it a dramatic redesign.

I also appreciate certain elements that have been carried over, including a physical on/off switch and media controls. The tactile functionality is worth celebrating, as I prefer this style over finicky touch controls. Battery life is also the same, with up to 24 hours when ANC is on, which is solid for midrange headphones. But be aware that, like the original model, the QuietComfort 2nd Gen Headphones don't support head detection, so they won't automatically pause when they're removed. This is an odd omission for $360 headphones.

A pair of Bose QuietComfort 2nd Gen over-ear headphones hang from a black knob on a white interior door.
The Dewdrop Mint colorway features bold earcups that contrast nicely against the light green of the outer shell.  Tyler Hayes/Business Insider

Here's a rundown of a few other changes and upgrades that separate the second- and first-generation QuietComfort models:

  • Bose's Immersive Audio feature is now supported, including Cinema Mode, which emphasizes dialogue while keeping a wide soundstage.
  • You can now listen to lossless audio (24bit/48kHz) over USB-C.
  • Audio playback is now supported while charging.
  • ANC has been improved with Active Sense, which handles noise spikes more effectively in Aware mode. The tech also accounts for gaps against the head better (like if you're wearing glasses). And ANC can be turned off completely.

The new QuietComfort headphones deliver impressive noise cancellation

A pair of Bose QuietComfort 2nd Gen headphones next to a pair of Bose QuietComfort Ultra 2nd Gen headphones on a table.
The QuietComfort 2nd Gen (left) next to the more expensive QuietComfort Ultra 2nd Gen (right).  Tyler Hayes/Business Insider

The biggest surprise I encountered while testing the new QuietComfort 2nd Gen Headphones was realizing just how closely their ANC performance compares to Bose's pricier QuietComfort Ultra. During back-and-forth tests with airplane cabin noise, city street sounds, and the bustle of a café, the two performed very similarly.

There is a noticeable difference between how each pair's ear cups and cushioning feel, which likely plays a small part in how outside noise is perceived. And the Ultra Headphones' ANC is still technically better, but it's much closer than I thought it would be. There's no specific sound type or frequency I could identify that broke through more on the standard QuietComfort than on the Ultra, but in my testing, the more expensive model simply provided a slightly more effective overall dampening of ambient noise.

I also compared the QuietComfort 2nd Gen's noise cancellation to Bose's QuietComfort 45 from 2021, and I was pleasantly surprised at how well that older model still fares in the ANC department. I wouldn't feel bad about handing those to anyone in my family for a long plane ride. However, the QuietComfort 2nd Gen Headphones are definitely better, with the most noticeable difference coming from their adaptive noise canceling technology.

Both the new Gen 2 and Ultra headphones can adjust noise cancellation to match an environment's changing ambiance. The sound dampening seemed to improve the longer I wore them. While the QC45 headphones still blocked out noise well, they didn't adjust as the surrounding noises changed.

Audio quality is solid, and USB-C playback is a nice addition

Bose QuietComfort 2nd Gen over-ear headphones rest on a turntable cover beside a purple vinyl record.
The QuietComfort 2nd Gen Headphones deliver great sound quality and can support wired high-resolution USB-C audio in addition to Bluetooth.  Tyler Hayes/Business Insider

Testing the second-generation QuietComfort's audio quality largely mirrored my ANC experience. The new headphones sounded better than expected, but the QuietComfort Ultra are still Bose's top-performing model.

With a wireless Bluetooth connection, the Bose QuietComfort 2nd Gen Headphones handle Spotify and Apple Music streams like a champ. But what really sets this model apart from the first-gen QuietComfort is its new wired USB-C support for high-resolution playback. Music sounded especially good when I plugged the headphones into my Mac using the included USB-C cable and turned on Apple Music's Hi-Res Lossless (ALAC 24-bit 192kHz) setting.

Of course, songs aren't as detailed or rich as they are on ultra-premium headphones like the Bang & Olufsen Beoplay H100 that I tested recently, but that's to be expected. Bose's Ultra Headphones also had a touch more clarity and richness to their default sound profile than the QuietComfort Gen 2. However, I doubt most people will be able to tell a difference with any real certainty unless you do a back-to-back comparison.

On the other hand, it was much easier to hear how Bose's audio quality has improved when comparing the QuietComfort 2nd Gen to the older QuietComfort 45. The frequency range, from the low end through the mids, up to the highs, all sound better on the QC 2nd Gen. But to be clear, the QC45 headphones don't sound bad, especially for Spotify listening; they're just not as good.

Those who want the widest soundstage should use the headphones' Cinema Mode. It offers crisp, clear dialogue with expansive music and sound effects. While the Cinema setting may be a bit niche, it's worth using if you wear headphones regularly to watch movies on an iPad or another device.

Should you buy the Bose QuietComfort 2nd Gen headphones?

Bose QuietComfort 45, QuietComfort 2nd Gen, and QuietComfort Ultra 2nd Gen over-ear headphones rest on a turntable with a purple vinyl record.
The QuietComfort 2nd Gen Headphones are a great midrange addition to Bose's audio lineup.  Tyler Hayes/Business Insider

If you're shopping for Bose headphones and can't decide which model to buy, the new QuietComfort 2nd Gen are the brand's most well-rounded option. They offer a lightweight, modern design, solid sound quality, and niceties such as USB-C charging while in use. They're a perfect pair of ANC headphones for work, travel, and everyday listening.

The QuietComfort 2nd Gen have been designed to appeal to the widest audience, and I think they pull that off. For me, their biggest flaws are their lack of on-head detection and the sheer fact that you can still buy the first-gen model for around $100 less. The second-gen headphones do add some solid perks — like USB-C playback, Immersive Audio support, and improved ANC — that bring their performance closer to Bose's step-up Ultra model. They also come in a few fun new color options. But the discounted first-gen model remains a decent alternative for those who want to save some cash.

Of course, I expect these new second-gen headphones to get frequent discounts of their own over the coming months. Once that happens, the QuietComfort 2nd Gen will cement themselves as the best Bose headphones for most people.

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Disclosure: Written and researched by the Insider Reviews team. We highlight products and services you might find interesting. If you buy them, we may get a small share of the revenue from the sale from our partners. We may receive products free of charge from manufacturers to test. This does not drive our decision as to whether or not a product is featured or recommended. We operate independently from our advertising team. We welcome your feedback. Email us at reviews@bjinnox.com.

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A headshot of Tyler Hayes.
Tyler Hayes
I’m a contributor to Business Insider, where I primarily cover audio gear, technology products, smart home appliances, and travel accessories. Generally, I’m interested in anything with a battery or power cable.My areas of expertiseI consider myself a jack-of-all-trades in consumer electronics. I’ve covered everything from wearable tech and wireless audio to electric cars. I don’t necessarily have a favorite area of coverage, but I do have a soft spot for anything related to music.My experienceI’ve been writing for Business Insider since 2019, covering speakers, headphones, soundbars, pellet smoker grills, and travel bags, among other things. I’ve been writing professionally since 2013. Since then, I’ve written for The New York Times, WIRED, Fast Company, Newsweek, and a host of other publications. You might be surprised by all the places you find my writing, including the Library of Congress, where I muse on Bruce Springsteen.Why you can trust meService journalism has become my primary focus of writing over the years. I use as many products and services as I can to get a sense of how things work, why they’re great, or how they could be better. At the end of the day, everyone wants to know whether they should spend their money on something or not, and I’ve spent more than a decade trying to have a helpful answer to that question.My educationI’m a lifelong learner who pursued general studies in college before eventually getting certificates in writing and marketing.Outside of workWhen I'm not working, I’m trying to keep up with my kids and family life. I accidentally became a daily runner during the 2020 COVID lockdown and have been unable to quit since.You can find Tyler writing about TV shows, entertainment, and more gadgets in his newsletter at This Week The Trend. You can also follow along on TikTok, Yahoo, or Instagram.