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How to use Guided Access on an iPhone to set it up as a single-app device for kids or customers

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It's easy to use Guided Access on an iPhone to restrict the device to a single-app process for children or customers. Shutterstock
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Guided Access is a little-known iPhone feature that lets you limit use to a single app of your choice. 

It's great for parents who want to make sure their kids only have access to a specific game or app, but it can also be a fast and easy way for a business to set up an iPhone or iPad as a single-app device at a kiosk or welcome desk. 

After you turn on Guided Access, you need to set up a passcode (or turn on Touch ID or Face ID), which keeps users from leaving the designated Guided Access app. You can also set up a time limit for the app, after which the phone will go to sleep.

By default, Guided Access will put the phone to sleep after 20 minutes of use. If you prefer, you can set Guided Access to put the phone to sleep using the same timing as Auto-Lock. 

For example, if you want the phone to not shut off so the Guided Access app is available all day long, go to the Auto-Lock control in the Settings app and change the lock time to "Never."

Check out the products mentioned in this article:

iPhone Xs (From $999.99 at Best Buy)

iPad (From $329.99 at Best Buy)

How to set up Guided Access on an iPhone

1. Start the Settings app. 

2. Tap "General," and then tap "Accessibility."

3. In the Learning section at the bottom of the page, tap "Guided Access."

4. Turn on Guided Access by swiping the button to the right. 

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When you turn on Guided Access, you can configure the tool according to your preferences.  Dave Johnson/Business Insider

5. Tap "Passcode Settings." 

6. Tap "Set Guided Access Passcode" and then follow the instructions to set up a passcode to unlock Guided Access once it's running. You can also choose to turn on Touch ID or Face ID if you like. If you don't set up a passcode now, the iPhone will ask you to set one when you start Guided Access. 

7. If you want the phone to go to sleep on the same schedule as it usually auto-locks, turn on "Mirror Display Auto-Lock" by swiping the button to the right. 

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The Mirror Display Auto-Lock determines whether the iPhone goes to sleep after 20 minutes of inactivity or on the same schedule as the phone's Auto-Lock setting.  Dave Johnson/Business Insider

How to use Guided Access on an iPhone

After you enable Guided Access, you can choose an app and turn it on. Start the app you want to use with the feature. 

1. Triple-click the Home button. If your phone doesn't have a home button (such as the iPhone X), triple-click the Side Button. 

2. If you want to prevent users from pressing certain buttons or using specific parts of the screen, use your finger to trace around those sections. You should see grey shapes appear over those parts of the screen. If you make a mistake, you can resize a highlighted section or delete it entirely by tapping its Close button. 

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Designate any zones on the screen that users are not allowed to click, and then tap "Start."  Dave Johnson/Business Insider

3. When you're ready, tap "Start."

4. This app is now running in Guided Access, and users are restricted to this app.

5. To exit Guided Access, triple-click the Home Button or Side button and enter the passcode you set up earlier. Then tap "End."

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Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.