Business

How WeWork's CEO manages his ego after going from broke to a billionaire in under 10 years

adam and rebekah neumann
Adam Neumann and Rebekah Paltrow in 2009. The pair cofounded WeWork and also keep each other in check. Theo Wargo/Getty Images
Read in app

When WeWork reached a $5 billion valuation, CEO and cofounder Adam Neumann confronted one of his greatest challenges: his ego.

It's something he has battled and still battles today, as the hype around him and his company balloons.

Neumann built the coworking company WeWork, which is now a $47 billion unicorn that filed to go public in December

He wasn't always a successful entrepreneur. He had at least two failed ventures and spent his early years admittedly partying too hard with his supermodel sister in a shoebox apartment.

When he met his wife and fellow cofounder, Rebekah Paltrow  — cousin to Gwyneth Paltrow — she immediately called him out.

"You have a lot of potential, but you're full of shit," Paltrow told him. "You talk this big talk, and you're broke ... I can tell. Anybody who talks about money doesn't have any."

Paltrow challenged him to change his perspective on what it means to be successful from one of self-interest to one of helping others.

Neumann proposed within 30 days of that first date.

In 2011, he cofounded WeWork and the company's rapid rise has turned him into a billionaire. But even with Paltrow's help, it has at times gone to his head.  

Read more: WeWork's CEO explains why he thinks his $47 billion company is recession-proof and how he keeps his ego in check as a young billionaire

After his financial situation changed so drastically, Neumann caught himself frequently thinking he was better than others. The thoughts were not only unflattering but also dangerous to his company.

"If I don't keep [myself] in check, you can't be the 'We' Company and a 'me' person," Neumann told Business Insider.

To help curb his ego, Neumann, who is Jewish, sought the advice of his rabbi. His rabbi suggested Neumann perform Shabbat, a practice that forbids the use of technology for 25 hours to spend time with your loved ones and become closer to God.

Neumann said the practice of disconnecting allowed him to get back on track. Technology, he said, is partially responsible for the record amounts of pain and loneliness people feel today.

"I do believe that because once a week I stop for 25 hours and really focus on what's most important, that stays in my head for the rest of the week and helps me, in a real way, manage myself and my behavior," Neumann told Business Insider.

Aside from Shabbat, Neumann credits Paltrow for keeping him grounded. Paltrow's "maniacal focus" on helping society as a whole brings him back when he feels his ego getting too big.

"I think her contribution to my life can not be overstated," he said.

Read Adam Neumann's full interview with Business Insider about WeWork's plan for growth and survival in an upcoming recession»

 

Read next

Richard wrote for Business Insider's Strategy vertical, where he oversaw the Better Capitalism series. He was also the host of Business Insider's podcast "This Is Success." At Business Insider, he investigated Dan Gilbert's multibillion-dollar project in Detroit, analyzed the highly unusual management cultures at Bridgewater and Zappos, and examined Wall Street's love of Transcendental Meditation. In 2016 he helped launch Business Insider Italia in Milan. He joined Business Insider in 2013, and is an alumnus of Boston College and the Columbia University Graduate School of Journalism. He left the company in 2020 to become editorial director at Just Capital.
Allana Akhtar was a senior health reporter for Insider, where she covers the emerging wellness industry and general health topics. During the COVID-19 pandemic, Allana wrote extensively about nurses, mask mandates, the vaccine rollout, and disparities in access to health. Her articles include features on nurses needing to re-use PPE in the early days of the pandemic, ones who struggled to get paid time off after getting COVID-19, and those who left bedside care after grueling pandemic working conditions. Allana also spoke to flight attendants and retail workers who faced violence as they enforced mask mandates, and community health workers who said they struggled to receive equitable vaccine access during the initial rollout. Allana now reports on emerging trends within the wellness industry, including the Westernization of indigenous medicine and dangerous wellness trends spread through social media. She also writes about plastic surgery, racial disparities in healthcare, and breaking health news. Allana has won numerous awards for her work, including the Best News Story by the Michigan Press Association in 2015, Best Reporter Covering Nurses in 2019, and the Morris and Lola Wasserstein Award for her contribution to the the University of Michigan's student paper as an Honors student. Before Insider, Allana wrote for USA TODAY, US News & World Report, Money Magazine, Health Magazine, Jalopnik, and more. You can email her at aakhtar@bjinnox.com, call/text her at (646) 376-6058, or follow her on Instagram, TikTok, Twitter, and LinkedIn. Secure tips line: Signal # 248 760 0208'We're grossly unprepared': Nurses share their frustration as the coronavirus spreads with little direction from the government or hospitals on how to mitigate it'Sexy nurse' costumes demean one of the most in-demand professions in American life — and they're a bestseller on Amazon right nowFlight attendants describe 'unprecedented' violence as travel returns and passenger aggression soarsG/O Media fired a queer employee of color who wore crop tops, shorts, and heels to work, violating a brand-new dress code that others say they routinely violated without being punishedContractors at controversial startup Rev say they worked long hours for little pay, feared they could lose their job at any time, and had to transcribe interviews with sexual-abuse survivors without warning