Tech

Humane's launch video showed its hyped AI Pin answering 2 questions incorrectly. The company says a corrected video is on the way.

A photo of Humane co-founders Imran Chaudhri and Bethany Bongiorno.
The Humane AI Pin's promotional video might seem impressive, but some viewers pointed out that the device gave incorrect information. Humane
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Everyone makes mistakes. As it turns out, even cutting-edge AI devices aren't immune. 

Humane is going to make a new promotional video for the AI Pin after eagle-eyed viewers noticed the device had given incorrect information at two different times during its splashy launch video. The AI gave incorrect information about the best place to watch an upcoming solar eclipse and how much protein was in a handful of almonds. (You could see both moments in the old video that was still pinned on Humane's X page and on Humane's website at the time of publishing this article.)

Humane's AI Pin is a small, standalone gadget that can be pinned to your shirt, pocket, or bag. It doesn't have a screen like a smartphone. Instead, the device has a camera, a microphone and speaker, and a tiny laser projector to display information onto the user's hand. The AI-focused device can take photos or videos, play music, make phone calls, or answer questions. 

At about three minutes and 40 seconds into the video, which was recorded from Humane's San Francisco headquarters, cofounder Imran Chaudhri asks the device where the best place to see the next solar eclipse would be. The device responds by saying that the next solar eclipse will be in April 2024 and the best place to see it would be Australia.

However, the April 2024 eclipse will be visible in parts of North America, but not Australia. 

At about six minutes and ten seconds into the video, Chaudhri asks the AI Pin how much protein is in a handful of almonds, to which it responds by saying the almonds have 15 grams of protein. But one X user, @TheCreatorNate, pointed out that you would need to eat 60 almonds to get 15 grams of protein, which is quite a bit more than a handful. (The USDA lists one almond as having around .25 grams of protein.)

Sam Sheffer, the head of new media at Humane, addressed these errors in Humane's Discord server. Sheffer said that a bug had caused the AI Pin to give the location to view a previous eclipse, rather than one that's coming up in 2024. As for the almonds, Sheffer said that the AI Pin had said how much protein was in half a cup of almonds, not the amount of almonds Chaudhri had in his hand.

Sheffer said in the message that these issues will be sorted out between now and the AI Pin's release date, which is set for early 2024. It will cost $699.

A screenshot of the full message that Humane head of media Sam Sheffer posted to the company's Discord server.
A Humane spokesperson said in a Discord announcement that the Ai Pin's promotional video, which was posted to X Thursday, was still using pre-release software, and that the incorrect information was not a reflection of how the device would behave once it's released in 2024.  Haley Tenore/Business Insider

Sheffer also said that the issues that occurred in the promotional video have been fixed and that an updated video would be posted to Humane's website soon. But it's unknown when exactly the video will be re-posted. 

Humane did not immediately respond to Insider's request for comment.

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Haley Tenore was a former Business News Fellow at Business Insider.Haley is a recent graduate from Arizona State University's Walter Cronkite School of Journalism. She graduated in December 2022 with a Bachelor of Arts in Journalism and Mass Communication. During her time at ASU, Haley worked with Cronkite News/Arizona PBS, Politifact, and Arizona Capitol Times. After graduating, she moved back to her hometown of Richmond, Virginia, where she interned with Virginia Public Media.She has experience covering politics, health, and opinion and is passionate about the inclusion of underrepresented communities in her coverage. Haley is especially interested in covering the disability community. She did freelance work researching for the National Center on Disability and Journalism's style guide. She also created presentations on accurately covering and writing about the community. Outside of journalism, she helped found an ASU student organization called Accessibility Coalition, which serves the campus's disability community. She served as co-president of the organization from 2020-2022. She also worked with ASU's student-run news organization, The State Press, where she worked as an opinion columnist for two semesters, and opinion editor for two semesters. During her time working there, she won a regional Mark of Excellence Award from the Society of Professional Journalists for general column writing.