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ORACLE INSIDER: Mark Hurd Is Chasing Away Droves Of Oracle Salespeople

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Mark Hurd zombie
Flickr/Scott Beale

Oracle's sales organization is a mess, multiple sources have told us.

The Larry Ellison/Mark Hurd dynamic is driving Oracle's salespeople nuts, says one former employee.

This person left a few months ago and was shocked at how many Oracle folks have since asked for help in leaving, too.

"700 people reached out to me from Oracle, wanting to know, 'if you hear of anything' to let them know," he told Business Insider. "People are leaving in droves."

We've heard this before. But here are a couple more examples:

  • John Boucher went to ServiceSource in September. At Oracle he lead the national sales team that sold apps to large commercial accounts.
  • Tom Marth is now the vice president of the central region for Workday. He was a former group vice president of sales at Oracle.
  • John Goedert, former vice president of operations for Oracle's Global Retail, is now a senior vice president at Infor, the company headed by former Oracle president Charles Phillips.

"Lots of top [sales] reps want to cash out and leave and most have, going to Salesforce, VMware, Microsoft, SAP, etc.," says the former employee. "People don't leave great companies. They leave poor management and leadership. I thought I would retire at Oracle. Loved it! Oracle is a great company that lost its focus on their people and brought in a leader that doesn't balance out the strong-minded Larry Ellison."

In other words, some employees think the problem is Mark Hurd.

Ellison is widely admired by his employees as a brilliant visionary, despite his reputation as a hellcat. But employees know he's "obsessive, competitive, a really bright, charging guy" that needs a counterbalance, says this employee. He had that with other No. 2's like Ray Lane and Charles Phillips.

"Charles Phillips was the Wall Street guy that developed an acquisition strategy which propelled Oracle through the last tough time," the employee says. "Mark Hurd isn't a counter balance. He's like gas on the fire."

Hurd is hyper-focused on Oracle's biggest customers, the employee said. Hurd once said that 2,000 customers are bringing in 60% of Oracle's revenue. Sales reps that serve those 2,000 are considered the inner circle elite. Sales people that aren't are being left to duke it out, with lots in infighting, undercutting each other out of deals and organizational confusion, former employees have told us.

"It's sad to see very talented people show up every day thinking, 'I don't know what's expected of me,' because they are associated to a middle-market group," this employee reports.

Just a note, this employee has no sour grapes and still "loves" Oracle, he says. He believes that its hardware business is on the right track and its cloud could do well.

But unless it fixes the dynamic described above, more talent will likely head for the door.

Are you a current or former Oracle employee with insight to share? We want to hear! We are discreet. jbort@bjinnox.com or @Julie188 on Twitter.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.