Tech

Intel CEO: Google discovered the chip problem 'months ago'

Intel CEO Brian Krzanich
Intel CEO Brian Krzanich Intel
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  • A security vulnerability in chips made by Intel and others was discovered by Google "a couple months ago," Intel's CEO said.
  • Intel held a hastily arranged press conference on Wednesday to address the issue, which has caused its stock to fall more than 3%.
  • The company said fixes from various partners were coming in the next few days.


The widespread microprocessor flaw that lets hackers "observe" passwords and other sensitive personal data on computers was discovered by Google several months ago, Intel CEO Brian Krzanich said in an interview on CNBC Wednesday afternoon. 

"We were notified by Google a while back ago, a couple months ago," Krzanich told CNBC. Google released a blog post on Wednesday with details on its findings. 

Krzanich sought to allay worries about the situation in a hastily arranged conference call with reporters on Wednesday afternoon, stressing that there haven't been any known instances of hackers actually exploiting the vulnerability, and promising that fixes were on the way.

The revelation of the security flaw sent Intel's stock tumbling on Wednesday. Initial reports indicated that the security flaw was limited to Intel processors, but chipmaker ARM has since said that chips based on its technology are also affected.

Krzanich said that Intel was working with other companies to come up with a fix, including "OS partners," as well as rival chipmakers AMD and ARM. 

Intel expects fixes to start rolling out in the next few days, with further fixes coming over several weeks. 

Negative performance impacts

Intel stated that its chips are working as specified, which suggests that the "flaw" can be more accurately described as an "exploit" that attackers could take advantage of. 

Intel said that attackers could "observe content" stored in a PC's secure memory by circumventing security measures that are currently in place. That content includes sensitive information, including passwords and encryption keys. In this particular case, attackers would only be able to observe sensitive data rather than writing any data that could allow them to take control of a computer or make any malicious changes. 

The exploit can be achieved using malware, which is a common way attackers can gain access to computers and sensitive information stored within. 

Intel, AMD, ARM, original equipment manufacturers, and operating system vendors (Intel did not specify which vendors those are), have been collaborating to come up with fixes and mitigations for the issue since the discovery of the flaw. Fixes will involves software and firmware updates on both the hardware and the software sides.

Those fixes could lead to some negative impacts on performance, but Intel didn't elaborate how much of an impact we can expect. It said that the impacts are "workload dependent" and "average users" should only see limited or negligible impacts on performance. 

A report earlier on Wednesday said that Windows PCs could suffer from a performance slowdown of up to 30% once the updated Microsoft software was installed on affected machines.

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Antonio Villas-Boas was a consumer tech expert with over a decade of experience testing and reviewing smartphones, tablets, computers, smartwatches, and phone carriers.ExperienceAntonio joined the Business Insider team in 2015 as a tech reporter on the news desk and moved to the service journalism team in 2020. During his time as Business Insider’s senior tech reporter, Antonio developed industry-leading battery-life tests for smartphones and tablets, and covered and reviewed hundreds (if not thousands) of products from major brands like Apple, Google, Samsung, and OnePlus since as far back as Samsung’s Galaxy S6, the original Apple Watch, and the very first Google Pixel. This decade-plus of experience has given him tremendous insights into what consumer tech truly stands the test of time and what will be irrelevant in just a few years' time (RIP The Pebble).Antonio is also an experienced deal hunter, surfacing the best discounts on phones, laptops, and smartwatches for readers during sale events like Prime Day, Black Friday, and Cyber Monday. Previously, Antonio was a consumer-electronics analyst at PCMag and ran his own blog. Why you can trust AntonioAntonio approaches all his reviews not only as a tech expert but as a consumer himself. He reads every word of fine print in the phone carrier plans he reviews, and is deeply skeptical of deals that promise you the latest iPhone model for free. (Spoiler: it might be “free,” but you could be stuck with it for three years.)He largely recommends less expensive and small-scale fixes to upgrade your existing tech before considering buying the latest and flashiest in new tech. Antonio believes his role as the go-to “tech guy” for his family and friends extends to his readers as well; he only recommends products that have stood up to the testing process.Scripps News, NewsNation, Fox 5 DC, NBC LX, and Rich DeMuro’s “Rich On Tech” radio show have requested his commentary and expertise. ExpertiseHis expertise includes:
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EducationAntonio graduated from Colgate University in 2009 with a bachelor's degree in history.Outside of workBesides testing tech products, Antonio is also a full time dad to two young kids. His ideal day would be spent on a lake in the Adirondacks.Learn more about how our team of experts tests and reviews products at Insider here.Learn more about how we test tech and electronics.