Enterprise

Meet The Woman Charged With Transforming Oracle's Sales Force

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Oracle Jill Rowley
Oracle's new sales training goddess, Jill Rowley  Jill Rowley

As we previously reported, Oracle's salesforce has been in the midst of big changes, not all of them good.

Over about the past two years, since Oracle bought Sun Microsystems, many experienced sales folks have left, multiple sources have told us, and Oracle has been hiring like mad to replace them and grow its salesforce, too.

We just talked with Jill Rowley, a salesperson who has bucked the trend and joined the Oracle salesforce.

Rowley landed at Oracle as part of its $871 million acquisition of Eloqua. But, she says, it took a lot of wooing for Oracle to get her to stay. She had spent a decade at Eloqua becoming such a one-woman force that people called her "Jilloqua," she told us. "I gave the company my everything. I was the Eloqueen, I dressed in red. My two daughters were not allowed to wear purple because purple was the color of the enemy," she laughs referring to the corporate colors of Eloqua's chief competitor, Marketo.

The day that Oracle announced it was acquiring Eloqua was an "FML" moment, she told us. (Her words, look it up). Oracle's $871 million purchase of Eloqua in December was a gauntlet thrown to her old employer and top customer Salesforce.com.  Eloqua and Salesforce.com were close partners, and this gave Oracle an in to convince Salesforce.com's customers to ditch it and try Oracle's cloud instead.

"I was like no way are we getting acquired by Oracle. It was a nightmare. At 5:30 a.m., my phone rang (with news of the acquisition). My first text was at 5:40 a.m. to my No. 1 client, Salesforce.com. It said 'I'm sorry.' I knew the acquisition threw [Salesforce] for a loop."

Rowley is known in the Valley for a sales style she calls "social selling" which uses social networks like LinkedIn, Twitter, and Facebook to work with prospects and customers.  That's because most business-to-business IT purchasing decisions start on the Internet. IT professionals also lean heavily on social networks to research tech products and to work with vendors. Rowley learned how to meet the customers where they were hanging out.

Before Eloqua, she had worked for Marc Benioff, and after the acquisition was announced she was invited to go back to Salesforce.com.

"I'm a Salesforce.com girl. Benioff has had a profound impact on my career. He and I IM on Facebook. How could I go work for the enemy?" she thought at the time.

She also had a job offer from SAP, with Co-CEO Bill McDermott calling her personally, she told us.

But then Mark Hurd came up with an idea she couldn't refuse. Because Oracle was dealing with a large influx of new salespeople, he wanted to develop a company-wide training program for them, she said. He appointed Nina Purvis Kunz as vice president of a new Oracle Sales Academy.

Kunz convinced Rowley to join her and build a sales school based on Rowley's social selling techniques. It would be a cut in pay — Rowley who was pulling in $500,000 a year as a top salesperson at Eloqua — but she was so excited by the prospect of teaching others about social selling that she took bait.

Her first task is to educate the 440 college grads Oracle just hired to sell its cloud. 

This week, they completed Week 1 of an immersive, 10-week training program. They live on campus and learn everything from business fundamentals to advanced sales techniques.

After that, they'll be handed a bonus for graduating, and a quota, and be sent off into the world to find new cloud customers. They'll officially be part of Oracle's direct sales team, she said.

This is different from how Oracle used to treated entry-level salespeople. College grads worked on lead generation and handed off leads to more experienced salespeople to close deals, JMP Securities analyst Pat Walravens previously told Business Insider.

It's a big experiment that is being watched at the highest levels. Larry Ellison approved the curriculum himself, she says and Mark Hurd has been preaching social selling to the salesforce in his all-hands meeting, Rowley says.

"I heard all the horror stories of Oracle. I had people telling me, 'I can't believe you are going to join Oracle.' And three months and 12 days into it [they] are still saying 'are you crazy?,'" she told us. 

But she is obviously happy right now. "We are transforming the company and I can't believe it's happening. It's my dream job. I pinch myself every day."

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.