Tech

Klarna CEO says the company stopped hiring a year ago because AI 'can already do all of the jobs'

Sebastian Siemiatkowski speaking into a microphone at an event.
Klarna CEO Sebastian Siemiatkowski said AI "can already do all of the jobs" humans do. Dave Benett/Getty Images
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Klarna CEO Sebastian Siemiatkowski is all in on artificial intelligence at the fintech company.

In an interview with Bloomberg TV, Siemiatkowski said he was "of the opinion that AI can already do all of the jobs that we as humans do."

"It's just a question of how we apply it and use it," he said.

Klarna is a payment service that offers consumers "buy now, pay later" options. According to its website, the company is connected with more than 575,000 retailers.

The increased attention toward AI has raised concerns about how it will affect careers and the workplace. A 2023 report by McKinsey & Company estimated that 12 million American workers would have to change occupations by 2030 as AI technology develops.

During the interview, Siemiatkowski said Klarna stopped hiring last year.

"I think what we've done internally hasn't been reported as widely. We stopped hiring about a year ago, so we were 4,500, and now we're 3,500," Siemiatkowski said. "We have a natural attrition like every tech company. People stay about five years, so 20% leave every year. By not hiring, we're simply shrinking, right?"

The Klarna app on a mobile phone with the Klarna logo out of focus in the background.
Siemiatkowski said Klarna stopped hiring a year ago.  Nikos Pekiaridis/Getty Images

Siemiatkowski said his company had told employees that "what's going to happen is the total salary cost of Klarna is going to shrink, but part of the gain of that is going to be seen in your paycheck."

Though Klarna's website is advertising open positions at the time of writing, a spokesperson told Business Insider the company wasn't "actively recruiting" to expand its workforce. Rather, the spokesperson said, Klarna is backfilling "some essential roles," primarily in engineering.

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Lauren Edmonds
Lauren Edmonds is an award-winning reporter on the Business News team. When news isn't breaking, she covers how AI and data centers impact communities across the US. She also writes about personal finance, paths to financial freedom, and contributes to Business Insider's Young Geniuses series. Lauren has previously covered lifestyle and entertainment, digital culture, and more. She has a master's degree from Columbia University Graduate School of Journalism and resides in New York City.Do you have an interesting story to tell? You can reach Lauren at ledmonds@bjinnox.com or on Signal at ledmonds0.07.StoriesThe bipartisan backlash to Big Tech's AI data centers is getting harder for politicians to ignoreI spent 4 hours at an AI data center town meeting. Things got rowdy.Meet the MAGA darling mobilizing Americans against Big AIKevin O'Leary defends his Utah data center project: 'Think about the number of jobs'Why Hollywood is paying this 17-year-old up to $20,000 to boost film trailers with TikTok editsHere's all the free money Trump's talked about giving Americans during his second term — and where it all standsA 17-year-old earned $72,000 after investing his e-commerce profits into stocks. Here's why he bet on the tech industry.Lawmakers float a nationwide basic income experiment that would cover the cost of a 2-bedroom apartmentAmericans ditch suffocating healthcare costs and divisive politics to retire in Italy: 'It's the way they approach life'