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People are criticizing Kylie Jenner for washing her face while seemingly wearing foundation in a video to promote her new skin-care line

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Kylie Jenner is the founder of the skin-care brand Kylie Skin. Evan Agostini/Invision/AP
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Kylie Jenner is one of the biggest beauty moguls in the world. After being named the youngest self-made billionaire thanks to her makeup line, Kylie Cosmetics, Jenner entered the skin-care industry with her latest venture, Kylie Skin. But not all consumers are convinced.

On Wednesday, Jenner released a 35-second video in which she is seen washing her face with the $24 foaming face wash, which is currently sold out. In less than 10 seconds, Jenner applies the product and rinses it off. She also wipes her skin with a white cloth, which appears to show that she was wearing foundation throughout the video.

The video led some people on social media to say that Jenner didn't actually know how to properly use the products she sells.

People on social media had a lot to say about Jenner's latest video

On Twitter, some people said they wouldn't purchase skin-care products from the beauty-brand founder because she seemed to wash her face too quickly in a video that's meant to be promotional.

Others said Jenner's video suggests that she doesn't actually use the Kylie Skin brand regularly.

Others pointed out that Jenner's video used a filter, which may have blurred what her skin actually looked like before and after using the face wash.

People were also quick to notice that foundation seemed to transfer from Jenner's face to the white towel she used to dry her skin.

According to dermatologists, Jenner broke 2 rules that are key to washing your face properly

As INSIDER has previously noted, removing your makeup before washing your face is a key step to achieving clear skin. If you don't double cleanse, you risk clogging your pores and creating acne, HuffPost pointed out.

Read more: I asked a dermatologist to critique my skin-care routine — here's what I learned, plus products she recommended

Sonam Yadav, a dermatologist in New Delhi, previously told INSIDER that skin-care products could be ineffective if rinsed away too quickly. Specifically, she advised people to massage face products onto damp skin using gentle circular motions.

"Especially do allow 30 to 60 seconds before washing off to allow the medicated product to work," she told us.

Jenner was recently criticized for including a walnut face scrub in her Kylie Skin line

On May 14, Jenner announced the launch of Kylie Skin, which includes a $22 walnut face scrub. Many fans criticized the product, as crushed walnut shells can create micro-tears in the skin.

Regardless, the product appears to have been popular with customers and is currently sold out.

Representatives for Kylie Skin did not immediately reply to INSIDER's request for comment.

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Amanda Krause
Amanda Krause is a Senior Reporter at Business Insider covering a variety of lifestyle topics.Her work at BI includes profiles of beauty moguls, analyses of celebrity fashion, reviews of trending products, expert interviews across topics, features about booming small businesses and lucrative side hustles, and live coverage of award shows, pageants, and other events. Amanda has also widely covered Disney brands and theme parks, writing everything from slideshows about her experiences on Disney cruises to breaking-news stories focused on major changes and layoffs within the company. She previously appeared on CBS in 2024 to discuss the Met Gala and won an Anthem Award in 2023 for her work on Business Insider's package "Better Me."Amanda graduated from Ramapo College of New Jersey with a degree in Communications and Journalism, and has more than seven years of experience in the lifestyle space.You can email her at akrause@bjinnox.com.ExpertiseFashion, celebrity style, beauty, lifestyle trends, and Disney theme parks.Popular ArticlesI spent under $200 a night to stay at Disney World's cheapest resort. My tiny room was worth the convenience.A woman spent $2 on a necklace that resembled a Tide Pod. It turned out to be a one-of-a-kind art piece worth $3,000.Bobbi Brown is still living a life of luxury and lipstick — and it's all on her own termsA Kansas City store owner thought someone made a fraudulent order on his website. It was actually a legit purchase from Taylor Swift.Beyoncé's mom promised Ty Hunter 20 years ago that she would get him out of his retail job. Now he's styling the biggest stars in Hollywood.I've tested every product in Selena Gomez's makeup line, and almost every item is worth buying