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Laid-off TikTok staffers describe feeling 'blindsided' after a 'very chaotic ride'

TikTok
TikTok began trimming staff globally last week as part of a reorganization of operations and marketing. Jaap Arriens/Getty Images
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TikTok began laying off employees last week across its operations and marketing teams.

For some impacted staffers who had been encouraged to continue working business as usual amid Washington's political attacks, the sudden dismissals felt like a shock to the system.

"I'm just really disappointed," one laid-off TikTok employee told Business Insider. "I was just getting into a groove with my team on a project I was really excited about. They blindsided us."

The ex-staffer, along with the other former employees in this story, spoke on the condition of anonymity as they were not given permission to speak about their employer. Their identities are known to BI.

A second let-go employee who had worked at the company amid political attacks and business-strategy shifts described the layoffs as "an abrupt end to a very chaotic ride."

While TikTok's cuts felt sudden to some employees, the company's plan to trim staff had leaked to The Information last week. Company executives Adam Presser and Zenia Mucha confirmed the scheduled layoffs in a memo to staff on May 22.

Since then, around 150 TikTok employees have been cut globally across countries including the US, the UK, Brazil, and France, four let-go staffers who spoke with BI estimated based on their communications with other impacted employees. A TikTok spokesperson declined to comment on the scale of the cuts.

TikTok employs 7,000 people in the US alone, the company said in March 2023.

Let-go TikTok staffers wondered, why now?

TikTok's layoffs arrive a little over a year after the company restructured as former Chief Operating Officer V. Pappas stepped down, Presser was named head of operations, and Mucha was tapped to oversee communications.

Layoffs in the wake of a major restructuring are not necessarily a surprise, though several ex-staffers told BI they wondered whether last week's cuts were accelerated by the US divest-or-ban law that passed in April and would force TikTok's owner ByteDance to divest from its US assets. TikTok is challenging that bill in court.

"They say these cuts were after months of careful planning and assessment," the second laid-off staffer told BI. "It sure doesn't feel like that … Some are suspicious that they're cutting costs to make way for a potential sale if they need to go that route," they said.

A TikTok spokesperson said the company's recent layoffs had nothing to do with the current legislative or regulatory climate.

TikTok was notably absent from a wave of layoffs that spread across Big Tech in the past couple of years as companies like Google, Snap, and Meta trimmed head count as part of cost-efficiency pushes. TikTok, which is younger than many of its Big Tech peers, has been hiring in areas like e-commerce, even as the threat of a ban or forced sale looms.

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Shriya Bhattacharya was formerly a journalist at Business Insider reporting on the creator economy from a diversity, equity, and inclusion lens. She wrote about how the biggest social media platforms like TikTok and Snapchat can be more inclusive, and regularly profiled BIPOC influencers and startup founders on how they're building lucrative businesses. You can follow her work on LinkedIn, Instagram, and ThreadsShriya wrote dozens of articles for publications like Teen Vogue, Prism, and Ms. Magazine. Before pursuing journalism, she worked for the United Nations Foundation's global sexual and reproductive health initiative in Washington D.C.Shriya graduated magna cum laude from Agnes Scott College with a B.A. in international relations and dance. Currently based in New York City, she's also lived in India and Belgium and has traveled to 19 other countries.Prominent stories:
Dan Whateley
Dan Whateley
Dan is a correspondent at Business Insider covering TikTok, YouTube, and the business of social media.He writes about how creators earn a living from social apps, the inner workings of companies like TikTok, and the many ways that social media is impacting Hollywood and other industries like e-commerce, sports, music, and news.He previously wrote about marketing and entrepreneurship at Ad Age and Inc. Magazine. He was a McGraw Scholar in business journalism at the Craig Newmark Graduate School of Journalism at CUNY and a graduate of Middlebury College. Disclosure: Dan previously worked at the ad tech company, The Trade Desk, where he was granted stock as part of his compensation.