Tech

The surprising reason why Microsoft's CEO doesn't just kill Windows phones

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Microsoft CEO Satya Nadella
Microsoft CEO Satya Nadella  Business Insider

Microsoft's failure to match Apple and Google in smartphones was one of the things that brought down Microsoft CEO Steve Ballmer, convincing him to resign two years ago, replaced by Satya Nadella.

Ballmer tried to fix his mistake by convincing Microsoft's board to buy Nokia's mobile phone business for $7.6 billion shortly before he left the company.

But it was too little, too late.

So Nadella switched courses. Under his leadership, Microsoft laid off most of Nokia's employees and wrote down nearly the entire value of the acquisition, started building first-class apps for Android and iPhone, and began helping Microsoft's vast army of Windows developers do the same.

At Microsoft's Build conference for developers at the end of March, Microsoft phones were MIA.

Windows boss Terry Myerson shrugged it off in an interview with The Verge, saying that the Windows mobile platform simply wasn't Microsoft's focus now. He also outright admitted, "If you wanted to reach a lot of phone customers, Windows Phone isn't the way to do it."

It was the closest thing to admitting Microsoft has all but given up on smartphones.

So, when Business Insider's Matt Rosoff sat down with Satya Nadella after Build, he asked Nadella point blank, what gives with Windows for mobile and why does Microsoft still even bother with it?

Nadella's answer was surprising: give us three more years.

Nadella says that Microsoft has already come up with a category-breaking phone with its current two-in-one device — a Windows 10 phone can be attached to a keyboard and monitor, so it's a phone and a PC.

Nadella compared it with Microsoft's prescience with the Surface tablet-PC hybrid, which it introduced in 2012: 

Just like how with Surface we were able to create a category. Three years ago most people would have said, "What is a two-in-one?" And now even Apple has a two-in-one. And so three years from now, I hope that people will look and say, "Oh wow, that's right, this is a phone that can also be a PC."

His thought is that this will be popular in emerging markets like India, where the phone is often a person's main computing device.

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Matt was an executive editor at Business Insider who ran the San Francisco bureau and oversaw technology coverage for Business Insider.  Previously, he was an analyst for Directions on Microsoft and blogged about music tech for CBS Interactive. From 1995 to 2000, he was a founding editor at CNET.com.
Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.