Tech

Microsoft jumped headfirst into the AI race. Now it's cashing in.

Satya Nadella
Microsoft CEO Satya Nadella speaks at the launch of the company's Bing AI search tool Jason Redmond/AFP/Getty Images
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Microsoft's early dive into generative AI may already be paying off.

The tech giant reported a revenue jump of 13% to $56.5 billion in its Tuesday earnings. The company's share price rose 4% in the wake of the call, adding around $100 billion to Microsoft's market value.

Much of this success appeared to be driven by Microsoft's early investment in AI, with CEO Satya Nadella telling investors the company was "making the age of AI real."

As Wedbush analyst Dan Ives said, it's a "flex the muscles" moment for Microsoft. Ives told CNBC that the tech giant was "controlling the narrative when it comes to AI."

After heavily investing in OpenAI after the launch of ChatGPT, Microsoft sparked something of an AI arms race among its big tech rivals.

Microsoft and Google's parent company, Alphabet, both posted strong third-quarter earnings on Tuesday, data from Refinitiv showed. Unlike Microsoft, though, Alphabet's stock price slipped, by 7%.

ChatGPT's initial popularity, combined with Microsoft's backing, reportedly triggered a "code red" at Google HQ in December, with management directing resources into AI development.

Within months, Google had launched a competing chatbot and committed to rolling out more AI-powered products at pace.

"It's gone well for Microsoft," Bola Rotibi, an analyst at CCS Insight, told Insider, "and AI is front and center of that."

Via its partnership with OpenAI, Microsoft was quick to capitalize on ChatGPT as a way to transform search and tout Bing as a legitimate threat to Google's search dominance. The company launched 365 Copilot, a productivity tool for Microsoft apps such as Office and Excel, in March.

Microsoft's success had a lot to do with the success of Copilot, Rotibi said. "Microsoft has captured the zeitgeist of kind of the AI and generative AI with copilot," she said. Since purchasing GitHub, the company has also been good at driving AI across the developer community, she added.

Despite Microsoft''s success, Rotibi said it was still too early to call a winner in the AI race or say whether Google was falling behind.

"It's a marathon," she said. "Microsoft has rightly captured the share at the moment with the release of Copilot and the story around it and OpenAI. It's done well, but let's wait for the next two quarters and see," she said.

Representatives for Microsoft and Google did not immediately respond to Insider's request for comment.

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Beatrice Nolan was a tech reporter on the business news team in the UK. She joined Insider in January 2022 as a fellow on Business Insider's careers desk. Beatrice covered tech and the future of work, with a focus on artificial intelligence. Some of her stories and early experiments with ChatGPT are widely cited. Beatrice has also discussed her work covering AI trends on panels and radio shows, including NPR.She was based in Business Insider's London office and graduated from the University of  York with a bachelor's degree in English.Featured Articles:Artists say AI image generators are copying their style to make thousands of new images — and it's completely out of their control.ChatGPT was a black swan eventFinland is the world's happiest country, but Finns say we're confusing happiness for something elseThe world is splitting between those who use ChatGPT to get better, smarter, richer — and everyone elseThis man used AI to write and illustrate a children's book in one weekend. He wasn't prepared for the backlash.ChatGPT has only been around for 2 months and is causing untold chaosTwo professors who say they caught students cheating on essays with ChatGPT explain why AI plagiarism can be hard to proveChatGPT wrote college application essays. Admissions professionals said they passed for essays written by students but wouldn't have a chance at any top colleges.College professors are considering creative ways to stop students from using AI to cheatChatGPT wrote my cover letters. Here's how recruiters responded.