Tech

The top 5 most common ways people say they're using AI in the workplace

Workers in an office space
A new Gallup poll found that 23% of US employees use AI at least a few times per week, while 45% say they use it a few times per year. Maskot/Getty Images
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More and more Americans are starting to use artificial intelligence at work — and they're finding a variety of ways to use it.

According to a new Gallup poll on AI use at work covering the third quarter of 2025, 23% of US employees use AI at least a few times per week, while 45% say they use it a few times per year.

That's a major increase from the second quarter of 2024, when just 12% said they use it multiple times per week and 27% said they use it a few times per year.

The percentage of employees who say they use AI daily has increased as well, rising from 4% in the second quarter of 2024 to 10% in the third quarter of 2025.

The poll also surveyed employees who've adopted AI on how they're using the technology. Here are the five most common uses:

  • 42% — Consolidating information or data
  • 41% — Generating ideas
  • 36% — Learning new things
  • 34% — Automating basic tasks
  • 20% — Identifying problems

Sixty-one percent of AI-using US employees said that they use chatbots like ChatGPT or Claude, while 36% said they use AI-powered writing and editing tools. Another 14% said they use AI coding assistants.

As AI adoption becomes more widespread, some see potential downsides.

A recent Harvard Youth Poll found that 59% of Americans between the ages of 18 and 29 view AI as a threat to their job prospects, even as a majority say they trust the technology to help them complete school and work assignments.

Another Gallup poll from June found that leaders at companies are using AI more frequently than rank-and-file employees.

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Bryan Metzger was a senior politics reporter covering Congress, money in politics, and their intersection with business and tech. He worked at Business Insider from July 2021 to May 2026.Previously, he covered money in politics and elections in his home state for New Mexico in Depth. He's also written for POLITICO Magazine.Featured works: