Media

How Netflix thinks AI can help it fight off rivals in the 'most competitive time in the history of media'

Ted Sarandos and Ben Affleck
Netflix co-CEO Ted Sarandos and actor Ben Affleck. Arturo Holmes/WireImage
Read in app

Netflix co-CEO Ted Sarandos doesn't think AI slop will rule the entertainment world.

"I don't think faster and cheaper matters if it's not better," Sarandos said of using AI in a new interview with POLITICO, which, like Business Insider, is part of the Axel Springer Global Reporters Network. "This is the most competitive time in the history of media. So you've got to be better every time out of the gate."

AI startups building tools for entertainment companies and creatives — from special effects to content generation — have been a growing presence in Hollywood.

For instance, Netflix recently acquired InterPositive, an AI startup that develops tools for filmmakers, founded by actor Ben Affleck.

"My focus is that AI should be a creator tool," Sarandos told POLITICO's Carrie Budoff Brown. "The same way production tools have evolved over time, AI is just a rapid, important evolution of these tools."

Sarandos said that while AI can be useful for editing and production, good content "still requires writers and actors and lighting techs."

One category where Sarandos said AI hasn't been able to replace human talent is voice acting.

"The one thing that we find to be the most important part of dubbing is the performance. So good voice actors really matter," he said. "Yeah, it's a lot cheaper to use AI, but without the performance, which is very human, it actually runs down the quality of the production."

Still, he sees an opportunity in the voice category.

"I think what will happen is you'll be able to do things like pick up lines that you do months and months after the production," he said. "You'll be able to recreate some of those lines in the film without having to call everybody back and redo everything, which will help make a better film."

Read next

Sydney Bradley brown hair denim vest slightly smiles
Sydney Bradley
Sydney Bradley has been covering media and tech for Business Insider since 2020. She breaks news and writes extensively about Instagram and Facebook, as well as new social media startups, dating apps, the creator economy, venture capital, and tech culture.She regularly contributes to BI's "After Hours" series, where our reporters dive into the social scenes shaping tech, media, and finance.Sydney's reporting on Instagram was nominated as a finalist for the 2021 Los Angeles Press Club National Entertainment Journalism Awards.She graduated from the University of Virginia with a degree in American Studies. You can follow Sydney's work on LinkedIn, Twitter, and Instagram at @sydneykbradley.Have a tip? You can also contact her via encrypted messaging app Signal (@sydneykbradley.123), encrypted email (sydneykbradley@proton.me), or standard email (sbradley@bjinnox.com). Use a personal email address, a nonwork WiFi network, and a nonwork device; here’s our guide to sharing information securely.