Tech

Need Your Street Plowed Or A Pothole Filled? File A Ticket On PublicStuff, A Community Help Line In The Cloud

By Alyson Shontell
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lily liu publicstuff

Cities spend a lot of time and resources developing help lines and community management systems.  If you live in New York, you've undoubtedly seen its multi-million-dollar 311 system for connecting the public with government services.

PublicStuff, a New York-Based startup founded by Lily Liu, is a much cheaper solution. It is a platform for submitting requests in your city in the cloud; it utilizes social-media so tickets can be filed and tracked in real-time.

For example, if you see something that needs to be fixed on your street, in your apartment building or on a campus, file a ticket on PublicStuff. Complete the form, hit submit, then check your email for the request confirmation. PublicStuff guarantees the request will be seen by the right people and get completed. Requests can be filed online or on your mobile device.

Today, PublicStuff is announcing that it has received funding from Lerer Ventures, First Round Capital and High Peaks Venture Partners.

Here's what PublicStuff looks like. You can see which requests are being worked on right now:

publicstuff


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Alyson Shontell Business Insider
Alyson Shontell
Alyson is the Editor-in-Chief and CCO at Fortune.  She was previously a co Editor-in-Chief overseeing Business Insider's tech and business coverage.She joined Business Insider in July 2008 as the company's sixth employee. She started as a sales planner before joining the editorial team in 2010, where she became a startup reporter and was first to cover some of today's largest tech companies, including Pinterest, Tinder, Instagram, Uber and Snap. Alyson rose to become a senior correspondent, then Executive Editor.She was appointed Editor-in-Chief of Business Insider in 2016, at which point she became the youngest and only woman to run a global business publication. Under her leadership, the business division has grown to hundreds of  millions of monthly readers.Alyson was a host of  Insider's conferences and launched a podcast, "Success! How I Did It," where she interviewed influencers ranging from Sheryl Sandberg to Steve Ballmer about their career paths (subscribe on iTunes here).She has appeared on ABC, Good Morning America, Al Jazeera, MSNBC, CNBC, CNN, and CBC, and she has interviewed media personalities such as Megyn Kelly, technology leaders like Fred Wilson, political leaders like John Brennan, and sports star LeBron James. She is a judge for the prestigious Gerald Loeb Awards in business journalism, and has been named one of Min's Rising Stars in Media, as well as Folio's 2017 Top Women in Media.She graduated from Syracuse University's Newhouse School of Public Communications, where she majored in psychology and advertising.You can read some of her investigative articles here:— Leaked videos reveal the true founding story of Snapchat— The founder who dumped Jared Kushner: Inside the phone call that left the White House star in a fit of rage— The downfall of billion-dollar startup, Fab— How a startup that raised the largest seed round in Silicon Valley history blew itself up before it even launched— The dark side of Facebook, where people lie, cheat, and make millions— A profile of Uber's controversial CEO, Travis Kalanick— The mystery of Jody Sherman, a founder who was driven to suicide and left behind a shocking business disasterDisclosure: Alyson owns bitcoin and Snap. She is also an investor in The Spun, a sports-media startup founded by her husband.
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