Tech Reference

What is Nextdoor? How to use the social network for neighborhoods

Nextdoor app
Nextdoor is an app and social platform for neighbors to connect and share information. Eric Baradat/AFP/Getty Images
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Nextdoor is generally used as a hub for making posts about finding lost keys in a local park, sharing pictures of raccoons terrorizing trash cans, or to alert others of small crimes and air grievances.

What is Nextdoor?

At its essence, Nextdoor is a social platform used to connect neighbors. Imagine a platform like Facebook, but instead of your newsfeed being filled with friends and family, it's the people who live in your neighborhood.

For social-distancing purposes, it's also an easy way to get to know the people around you without having face-to-face interaction. 

To join Nextdoor, you can download it for iOS or Android or sign up on its website. 

After logging in, you'll see that people generally post neighborhood updates, missing or found pets, items for sale, and the network can be used to alert everyone about suspicious activity and small crimes. 

It is also a platform where neighbors routinely ask for recommendations for home repair, real estate, and maintenance. 

How to use Nextdoor

Nextdoor is a discussion-style platform where neighbors post updates, polls, events, and ask for recommendations, as well as list items for sale. 

Posting a new discussion is easy. At the top of the home page of the Nextdoor website (hit the plus sign on mobile devices) is a text box. Before writing a post, select a category the post falls under, whether it's a recommendation, item for sale, safety concern, lost and found, or general update. Before posting, be sure to select who is able to see your post. Posts can be seen by anyone, just your neighborhood, or a specific private group within the app. 

Nextdoor1
The Nextdoor homepage with its posting module.  Meira Gebel/Insider

On the left side of the website, you can select and browse through different categories. You can search for posts about local businesses, items for sale, public agency updates, real estate listings, lost and found, public safety, and general posts. 

Under the Groups tab, you can create your own group or join public groups near you. 

Under the Neighbors tab, you can find neighbors based on the streets they live on, and add them to your neighbors list. You can message any neighbor that has their messages open. 

The Pets tab acts as a directory for pets owned by neighbors in your area. If a pet is lost, or found, you can use this tab to find the owner based on the photo of the pet. 

Your profile can be updated to include a short description of yourself, how long you've lived in the neighborhood, and what you do for work and hobbies. You can also add family members who also have Nextdoor accounts and list pets. Your profile is where you manage your for sale and free listings. 

The Notifications tab will alert you to any updates in your area, whether urgent or not. You can manage how you receive notifications by going to your Nextdoor settings page for notifications. 

Axel Springer, Insider Inc.'s parent company, is an investor in Nextdoor.

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Meira Gebel is a freelance reporter based in Portland, Oregon. She writes about business, culture, and technology for Insider. Her work has been featured in Digital Trends, Willamette Week, USA Today, and more. She is a graduate of Columbia Journalism School and San Francisco State University.  Feel free to reach out to her on Twitter, where she can be found most of the time, @MeiraGebel.