AI

Humane's AI Pin reviews are decidedly mixed: 'Doesn't work half the time'

humane's Ai pin attached to a white sweatshirt
Humane's AI Pin. Courtesy of Humane
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A hotly anticipated new AI smart device is out nationwide, but early reviews largely agree you shouldn't be in any rush to get your hands on it — at least not yet.

Humane says its wearable AI Pin, which it hopes will one day replace your smartphone, can do everything from making phone calls to projecting information onto the palm of your hand.

While reviewers had some positive thoughts on the Pin, they largely said its potential isn't yet worth the $699 price tag. The Verge and Wired, for example, both scored the device as a 4 out of 10.

Humane cofounders Bethany Bongiorno and Imran Chaudhri said in a statement to Business Insider that its new AI Pin and its AI OS, Cosmos, are just the "beginning of the story."

"Today marks not the first chapter, but the first page. We have an ambitious roadmap with software refinements, new features, additional partnerships, and our SDK. All of this will enable your AI Pin to become smarter and more powerful over time."

The Verge's David Pierce wrote that the AI Pins "look and feel much better than your average first-gen hardware product." But he concluded that "there are too many basic things it can't do, too many things it doesn't do well enough, and too many things it does well but only sometimes that I'm hard-pressed to name a single thing it's genuinely good at."

Wired's Julian Chokkattu said the device "worked fairly well" translating Spanish into English and was easy to take photos and videos with, though the image quality left something to be desired. He noted the Pin doesn't let you access prior texts you've already sent with it for security purposes, and it "moderates what you say in a message." In his case, the Pin refused to send a messaging jokingly saying, "You're dumb," citing "offensive language."

Inverse's Raymond Wong wrote that the Pin "feels substantially premium, like a Swiss-made mechanical watch or a piece of jewelry" and found the device useful for note-taking and getting recommendations for places to go.

But he said the "photos look like they were taken with an iPhone 4 with poor dynamic range, no shadow detail, and overall bad sharpness."

"Murphy's law states that 'anything that can go wrong will go wrong.' That pretty much sums up my first three days with Humane's AI Pin," he wrote.

Chris Velazco of The Washington Post wrote that "interacting with a device like this feels surprisingly natural" and that the Pin's ability to turn your hand into a display by projecting information was "pretty neat."

He did, however, note there were pain points with texting ("the Pin has this weird tendency to truncate some messages and pretend swear words don't exist") and that the Pin's AI-generated answers were "far from helpful."

All four reviews also mentioned the Pin could overheat and feel uncomfortably warm. The consensus seems that Humane's AI Pin is nowhere near replacing your smartphone, but it has potential.

Humane did not immediately respond to a request for comment.

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Sarah Jackson
Sarah Jackson was a senior reporter at Business Insider who covers tech and trending business news, with a focus on the workplace. She has covered The Great Resignation, workplace trends, remote work and RTO, tech layoffs, the job search, and more. Before joining Business Insider in 2021, Sarah also wrote for places like Inc., NBC News, and The Today Show. She received her B.A. in journalism from NYU.Some of Sarah's top stories include:Workers are 'epiphany-quitting' their jobs after the pandemic forced them to rethink everything about their livesJob postings can reveal signs of trouble ahead with a potential employer or role. Here are the red flags that candidates should look for.The 'hushed hybrid' work schedule is the latest way employees are getting around a return to the officeNew York City employers are now required to list salary ranges in their job posts. Here's how that will affect candidates and companies.as-told-to: I do 'Bare Minimum Mondays' at work to help beat the 'Sunday scaries' and avoid burnout. It's completely changed my life and how I approach my job.