Enterprise

How the company Salesforce bought for $2.8 billion used a brutal bidding war to gain a 36% premium

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Marc Benioff
Salesforce CEO Marc Benioff  Mike Windle/Getty Images for Weinstein Carnegie Philanthropic Group

When Salesforce CEO Marc Benioff announced the $2.8 billion acquisition of Demandware earlier this month, he described it as a "very competitive deal," adding it's the "most intense" M&A environment he's ever seen.

And according to a regulatory filing by Demandware last week, Salesforce indeed faced serious competition from one other bidder, causing it to close the deal within just 3 weeks of commencing discussions.

The filing, which has the full back-and-forth details of the deal, shows how Demandware was able to engineer a bidding war between Salesforce and another company identified as "Party X," that resulted in the largest acquisition in Salesforce's history.

The bidding price went as low as $55 a share at one point, but eventually closed at $75 a share, a 36% premium from the lowest offer, when Salesforce placed a $2.8 billion final bid.

Here are a few highlights of what went on behind the scenes:

  • Party X's first offer on December 22 was at $63 per share, 20% over Demandware's stock price at the time. Demandware turned it down, but kept the dialogue open.
  • In February, Demandware's share price plummeted to $28.05 per share, following a poor earnings report. That prompted Party X to come back with a lower bid, at $55 per share, in mid-April and a revised $56 a share bid by early May.
  • Right around then, from May 9, Goldman Sachs, the bank representing Demandware, started reaching out to 10 potential buyers to see if they might be interested in joining the bid. Seven of them declined, 2 of them failed to engage in any talks, leaving only one party — Salesforce — interested in a deal.
  • On May 10, Salesforce made its interest official and within 10 days, submitted its first $62 per share proposal. It also indicated that it's ready to "move quickly" to close the deal by May 31.
  • Party X later countered with a $63 per share bid, which Salesforce countered with a $70 a share bid. When Goldman Sachs told Party X it was not the highest bidder anymore, it came back with an offer of $70.25 per share. 
  • Then Goldman Sachs went back to Salesforce and offered to give an exclusivity offer at $75 a share, which both parties agreed to.
  • And just like that, Salesforce closed the biggest deal in company history.

It's unclear which company Party X is, but market research firm Stifel suspects it's Adobe, given it's also rumored to be interested in buying an e-commerce software maker. Adobe's representative wasn't available for comment.

You can read the full details of the timeline here (starts at page 14).

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Eugene Kim
Eugene is Business Insider’s Chief Tech Correspondent, where he leads coverage of Amazon. His reporting spans the company’s retail and logistics operations to AWS, Alexa, and its internal culture.Previously, he worked at CNBC, Fortune Magazine Korea, and Japan's Yomiuri Shimbun. He holds degrees from NYU and Columbia University’s Graduate School of Journalism.In 2022, Eugene reported on internal documents indicating that Amazon allegedly used deceptive tactics to enroll customers in Prime and made cancellation difficult. The Federal Trade Commission sued Amazon the following year, citing his reporting. The case ended in a record $2.5 billion settlement in 2025.His work has received multiple honors, including the SF Press Club’s Bay Area Journalism Award and SPJ NorCal’s Excellence in Journalism Award.Eugene lives in the Bay Area. Contact him via email at ekim@bjinnox.com, or Signal, Telegram, or WhatsApp at 650-942-3061. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.