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Salesforce quietly laid off workers in a new round of cuts

Salesforce CEO Marc Benioff.
Salesforce CEO Marc Benioff. Halil Sagirkaya/Anadolu via Getty Images
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Salesforce made cuts to its workforce at the beginning of this month.

The cut involved fewer than 1,000 roles, according to a person familiar with the matter.

At least nine employees posted on LinkedIn that their roles had been eliminated. Affected roles included marketing, product management, data analytics, and Salesforce's Agentforce AI product, according to LinkedIn posts and profiles, as well as two employees who spoke to Business Insider.

The layoffs also come amid an executive shake-up at Salesforce, in which the company appointed six new leaders to replace five high-profile leaders who have announced departures since December.

Salesforce CEO Marc Benioff said in August that the company used AI agents to reduce its support staff from 9,000 to 5,000.

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Charles Rollet
Charles Rollet is Business Insider's tech correspondent in San Francisco, where he focuses on breaking major news about the AI industry. In 2025, he led an investigation which revealed that Scale AI had inadvertently exposed confidential data about its workers and clients. In 2026, he was the first to break the news that Meta had halted a controversial keystroke tracking program.Prior to joining BI, Charles worked at TechCrunch covering startups and VC in San Francisco. Before that, he was based in Southeast Asia for a decade, where his work won a Gerald Loeb award and was nominated for a Society of Publishers in Asia award. His reporting on the surveillance industry led to US human rights sanctions on five Chinese security camera manufacturers.Charles is especially interested in how frontier AI models are built and trained. He has a master's degree in business reporting from NYU and a bachelor's degree in history from Northwestern.You can contact Charles securely on Signal at charlesrollet.12 or +1-628-282-2811. Charles keeps sources anonymous. Please use a non-work device to reach out.
Ashley Stewart Business Insider
Ashley Stewart
Ashley Stewart reports on technology companies including Microsoft from Seattle.Get an alert whenever I publish a story.Do you work at Microsoft or have insight to share? Contact this reporter via email at astewart@bjinnox.com or Signal at +1-425-344-8242.Use a personal email address and a nonwork device; here's our guide to sharing information securely.