Finance

Square has started working with a select group of CBD startups while other payments rivals shy away from the trendy substance

Jack Dorsey
Jack Dorsey, Square's CEO. AP Photo/Jose Luis Magana
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Square has started working with a small group of CBD startups to handle customers' credit-card transactions, the company confirmed to Business Insider this week. 

The limited trial, which a Square spokesperson said was "an invite-only beta" for certain CBD products, could solve one of the biggest issues plaguing many e-commerce CBD startups: the lack of domestic payment-processing options. 

Payment processors, in short, handle credit- and debit-card transactions on behalf of companies that sell their products online. They take a fee for each transaction. A new, booming industry such as CBD products could provide a windfall.

Read more: CBD companies were courted hard by a unit of US Bank — but they got ghosted despite having a 100% legal business

Square is dipping its toes into an industry in which there are not many ways for young companies to safely process payments. Elavon, US Bank's payment-processing subsidiary, recently pulled out of the CBD industry over what the company said was the lack of clarity around CBD's legality in the US, Business Insider previously reported

CBD's confusing federal status goes back to the Farm Bill, which President Donald Trump signed into law in December.

The bill legalized industrial hemp, a variety of cannabis containing less than 0.3% of THC — the compound in cannabis responsible for the psychoactive "high" — throughout the country. It was assumed, then, that CBD-derived from hemp would be legal as well. After the Farm Bill passed, an analyst from the investment bank Cowen predicted that the CBD industry in the US alone could become a $16 billion industry by 2025, up from about $1 billion today (though the vagaries of the market make these numbers hard to calculate).

But the Federal Drug Administration had other ideas. The FDA first made it clear that CBD shouldn't be considered a dietary supplement, like Omega-3 for instance, and can't be added to foods. That forced many restaurants and coffee shops to pull CBD-infused products off the shelves.

The FDA has since announced it's putting together a working group to iron out federal policy around CBD. But action on that could take years. Perhaps scared off by that prospect, most federally chartered US banks won't service the industry in any capacity. The risk is just too high, and the reward — in an industry dominated in this early stage at low revenue startups — is far too low.

Read more: Top investors say these 11 buzzy, under-the-radar consumer cannabis startups are set to raise fresh rounds and blow up this year

That has forced CBD startups to look overseas to high-risk payment processors, which charge higher fees, hold onto funds, and create extra headaches for lean startups, a number of CBD startup founders told Business Insider. 

CBD startups also don't have much leverage to negotiate these rates with the overseas processors. "Because we don't have any domestic options, we have to take the terms we get," Gunhee Park, the founder of the Arizona-based CBD startup Populum, said.

PayPal is an example of a large US-based payment processor that has yet to jump into the murky regulatory waters of CBD. Justin Higgs, the director of corporate affairs at PayPal, said CBD businesses are considered non-permissible under the company's acceptable-use policy. 

However, it's not all bad news for CBD companies. Earlier this year PayPal joined several other financial companies in supporting the Secure and Fair Enforcement (SAFE) Banking Act of 2019. The bill would allow banks to work with state-legal marijuana businesses.

PayPal's support of the bill doesn't guarantee the payment processor will soon begin working with cannabis companies, though. Higgs said PayPal's involvement in the cannabis industry isn't contingent only on the passing of the SAFE Banking Act. There are several other things internally that would need to be reviewed, of which Higgs declined to get into.

However, the SAFE Banking Act would offer the industry much-needed clarity, he added.

Read more:

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Jeremy is the founder and editor-in-chief of Cultivated Media, a newsletter bringing readers inside the emerging cannabis industry. Beyond his reporting, Jeremy is studying for his MBA at Columbia Business School and holds a certificate in cannabis pharmacology from the University of Vermont where he studied as a cannabis media fellow. Jeremy was formerly a senior reporter at Insider where he focused on the cannabis industryJeremy has covered the bumpy rollout of Canada's cannabis legalization, the boom in cannabis companies going public (and the resulting fallout), multibillion-dollar mergers between cannabis companies and corporations from other industries, the ongoing health effects from vaporizers, the mislabeling of CBD products, and how the world's largest financial, legal, and political institutions are reacting to and planning for legalization. He has also gotten scoops and broken news on layoffs affecting cannabis companies, startups raising money, banks and law firms building specialized cannabis practices, tracked which companies and individuals are profiting from cannabis, and profiled some of the top executives, investors, and leaders in the industry.He is a sought-after expert on cannabis business and policy, frequently speaking to the media and at industry conferences.
Dan DeFrancesco
Dan DeFrancesco
Dan is the lead writer for BI Today, Business Insider's flagship daily newsletter. Sometimes he interviews executives about everything from AI's impact on capitalism to robotics to the potential SaaSpocalypse. Sometimes he makes Mad Libs for AI-driven layoff announcements.Dan previously covered financial technology and market structure for BI as a reporter and editor. His work includes everything from inside Robinhood's failed "Checking and Savings" product that eventually led to Congress getting involved to the internal arguments over JPMorgan's failed attempt to launch a finance app for millennials.Before joining BI, Dan wrote about derivatives and commodities for Risk.net and fintech for WatersTechnology. If you played high school sports in the lower Hudson Valley between 2012 and 2014 there's a good chance he wrote about you during his first real journalism job at The Journal News. Got a tip? Contact this editor via email at ddefrancesco@bjinnox.com.