Tech

Unlike Netflix, HBO won't let big data decide which TV shows it makes — here's why

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Jeff Bewkes
Kevork Djansezian/Getty Images

While Netflix famously mines its data to figure out which original shows it wants to make, Jeff Bewkes, the CEO of HBO parent company Time Warner, isn’t going to let that drive his decisions.

“We’re programming the show,” not the audience data, Bewkes said at the Deutsche Bank Media & Telecom Conference on Tuesday, Deadline reported.

“Are the consumers by their habits programming the show itself, or are you programming?” Bewkes asked. He said that Time Warner is firmly in the second category.

“If you don’t like it, we’re sorry,” he said. “But that’s how we get big breakthroughs. If you ask creators what they want, most of them go with that.”

Bewkes sentiments echoed recent comments by “Logan” screenwriter Scott Frank, who cautioned against having movies be too driven by marketing, and by understanding exactly what elements audience segments will respond to. Frank said that if marketing completely rules the output of a studio, the movies start to become formulaic. That doesn’t mean they won’t be successful for a time, but eventually it “becomes the snake that eats its own tail,” he said.

However, ads

Bewkes did, however, admit there were some benefits to audience data, especially in advertising.

“We’re leading with data-driven advertising products to give you [return on investment] and engagement,” Bewkes said, The Wrap reported. “We think our partnership with AT&T will help accelerate our capabilities there.”

He pointed out that this was one of the benefits of HBO Now, the company’s standalone streaming service that people can buy without a cable package. HBO Now has over 2 million subscribers.

“The more over-the-top or digital standalone HBO subs we get and the more data we get from it, the more capable we are of [delivering those products],” Bewkes said.

So while customer data might not be as useful for Bewkes in determining the next HBO show, data on HBO customers will help Time Warner deliver ads over all its various properties, and all of AT&T’s if the merger goes through.

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Nathan McAlone
Nathan is the media and advertising editor for Business Insider and was previously the entertainment editor, as well as an editor and reporter for the tech section.He runs BI's media business team, which primarily covers the creator economy and the business of social media, the evolution of streaming, and the future of advertising.He edits the  CMO Insider newsletter, which features exclusive reporting on marketing and the creator space.He has overseen several award-winning projects at BI.He coedited Jason Guerrasio's feature on the rise and fall of MoviePass, which won a New York Press Club Award and a National Arts & Entertainment Journalism Award from the Los Angeles Press Club.BI's reporting on MoviePass served as the basis for the HBO documentary "MoviePass MovieCrash." Nathan is interviewed in the documentary and was a consultant during production.He's worked on other stories that have won or been finalists for NAEJ Awards from the LA Press Club.They include:He mainly edits the work of reporters Lucia Moses, Lara O'Reilly, Dan Whateley, Sydney Bradley, and James Faris.Nathan graduated from Syracuse University's S.I. Newhouse School of Public Communications with a master's degree in journalism in 2015, and from Columbia University in 2011.