Tech

Twitter locks out 'hundreds' of content-moderation workers. Now only about 15 people have keys to the system ahead of potential midterm disinformation, report says

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Elon Musk. Muhammed Selim Korkutata/Getty Images
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Twitter has cut off hundreds of employees from accessing its content-moderation system just ahead of the midterm elections as fears of disinformation loom, Bloomberg reported, citing two people familiar with the matter.

Access to the site's content-moderation tools was limited to about 15 people out of a team of "hundreds" after Elon Musk took over Twitter, the people familiar with the matter told Bloomberg.

It's not clear exactly how many people were affected among Twitter's Trust and Safety team, which can penalize accounts or alter content to combat disinformation or inappropriate content. That process requires human intervention, though, and now only about 15 people have keys to the systems to do that, Bloomberg reported. Meanwhile, tools for suspending or banning accounts have also been inaccessible since last week, the report said.

Twitter's head of safety and integrity, Yoel Roth, said the company still is enforcing "rules at scale," even with a smaller team having access to the tools.  He said — in a series of tweets — that the restrictions were part of an effort to keep rogue workers from changing programming code during the transition to Musk's ownership.

"This is exactly what we (or any company) should be doing in the midst of a corporate transition to reduce opportunities for insider risk," Roth tweeted.

Meanwhile, on Friday, Musk said that Twitter would form a new content moderation council. "No major content decisions or account reinstatements will happen before that council convenes," he said.

But, several workers responsible for moderating content on the site expressed concern as to how Twitter would address misinformation related to the upcoming midterm elections with substantially fewer workers, Bloomberg reported.

Last week, Edward Perez, Twitter's former product director for civic integrity, told The Washington Post he is concerned Twitter will not be able to keep up with content moderation amid the shakeup in leadership.

Musk has repeatedly criticized Twitter's moderation efforts and indicated he would remove bans on several users. One of his first moves after taking control of the company was to fire Twitter's public policy and trust and safety lead, Vijaya Gadde – the woman responsible for banning former president Donald Trump. She was one of several executives to get the boot on Thursday night. It isn't clear whether Trump will be welcomed back to the site.

Meanwhile, Bloomberg reported on Friday that hate speech surged in the hours following news of Musk's $44 billion acquisition as right-wing users cheered the billionaire on.

"Free speech. Liberal tears," Rep. Jim Jordan (R-Ohio) tweeted on Friday.

Read Bloomberg's full report on its website. 

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Grace Kay
Grace Kay was a Correspondent on Business Insider’s enterprise desk, where she covered the inner workings of Tesla, Elon Musk’s AI startup, xAI, and the broader robotics and electric vehicle industries.Her stories have been cited by multiple publications, including Reuters, Bloomberg, and CNBC. Before joining Business Insider, she worked at Bloomberg and Forbes.Tesla: Inside 'Project Rodeo,' the Tesla effort pushing the limits of self-driving technologyInternal Tesla salary database shows Elon Musk's strategy: Lower salaries, bigger stock grantsTesla tells staff it plans to roll out its Robotaxi service in San Francisco this weekendTesla has been working on modified Model Ys for its Robotaxi programTesla prioritizes Musk's and other 'VIP' drivers' data to train self-driving softwareAshok Elluswamy is the most powerful Tesla executive you've never heard ofxAI:Internal documents reveal how Elon Musk's xAI trains Grok to be the anti-woke chatbotXAI's Macrohard project stalls as Tesla ramps up a similar AI agent effortElon Musk's xAI plans to supply computing power to coding startup CursorWar rooms, group chats, and video games: Inside Elon Musk's AI startupBehind Grok's 'sexy' settings, workers review explicit and disturbing contentElon Musk's xAI lays off hundreds of workers tasked with training GrokEVs and robots:Fisker employees are fixing some customers' cars with parts from the company's vehicle 'graveyard,' sources sayFisker Ocean reservation cancellations top 40,000 as the EV company tries to fight off bankruptcy, leaked data showsInside the downfall of Henrik Fisker's second automotive startup, which just filed for bankruptcyInside the glass-walled Tesla lab where workers train the Optimus robot to act like a humanInside OpenAI's renewed push into robotics