Retail

Walmart built a giant vending machine that retrieves groceries

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Walmart pickup
Walmart.  Walmart

Walmart is trying to make it easier to pick up online grocery orders.

The retailer is testing a giant self-service kiosk in the parking lot of a supercenter in Warr Acres, Oklahoma, where customers can pick up online grocery orders without interacting with employees.

Customers purchase and pay for groceries online, then Walmart employees pick and pack their orders and store them in bins in the 20-foot-by-80-foot kiosk.

The kiosk has refrigerators and freezers inside that keep the groceries fresh.

When customers arrive to pick up their orders, they walk up to the kiosk and type in a code and their groceries appear within a minute.

Walmart grocery pickup
Walmart employees pack the grocery orders in bins and load them into the kiosk.  Walmart

There is no cost for picking up groceries, but customers must spend at least $30 per order to use the service.

The kiosk is open 24/7 and can to fulfill hundreds of customer orders in a single day, according to Walmart spokesman Scott Markley.

Walmart grocery pickup
Customers input a code into the kiosk, and their groceries appear in a minute or less.  Walmart

More than 30,000 grocery items, including fresh produce, meats, and dairy products, are available for online ordering and pickup.

"Especially for busy families with kids, grocery shopping used to take a couple of hours on the weekend," Markley said. "You can now pickup your groceries in just a few minutes and have more time back in your day."

Walmart grocery pickup
The building features multiple pickup doors.  Walmart

Walmart is testing a similar, though smaller, structure in some of its stores for picking up non-grocery online orders.

The pickup kiosks are part of a broader effort by Walmart to more seamlessly integrate its online and offline services, and leverage the power of its vast network of stores to better compete with Amazon.

Another recent example of this is effort is Walmart's new discount for customers who ship purchases to one of its stores instead of to a home or elsewhere. The discount gives customers as much as $50 off purchases of large items like televisions.

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Hayley Peterson
Hayley Peterson
Hayley Peterson is an Executive Editor who oversees coverage of the economy, tech, media, advertising, defense, careers, and more.She was previously a chief correspondent at Business Insider and wrote breaking news, analysis, and in-depth investigations on large consumer companies, with an emphasis on retailers including Amazon, Walmart, major grocery chains, and department stores.Hayley won recognition from the Society for Advancing Business Editing and Writing in 2018 for "defining the retail apocalypse" through her reporting on retail job losses, the decline of Sears, and the impact of store closings on bondholders.Prior to joining Business Insider in 2013, Hayley was a White House correspondent and embedded on the presidential 2012 campaign trail.