Finance

Citigroup showed us how its Early ID program trains and mentors thousands of diverse candidates every year to help them ace their interviews and land internships at the global bank

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William Pemberton Courtesy of Citigroup
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In the fall of his sophomore year at Lehigh University, William Pemberton, a finance major, started looking for internships. 

He wanted to land an internship in the summer of 2019, prior to his senior year, so he started looking more than a year out, in the fall of 2017. Like other students, he knew that successfully finding a job in financial services meant he needed to be proactive.

During his research, Pemberton came across Citigroup's Early ID, a five-week virtual recruiting program that helps diverse candidates gain access to educational resources on financial services, and get their foot in the door with the global bank.

The program is segmented into five specific tracks, each one focused on a different constituency: Black, Hispanic, LGBTQ+, women, and veterans.

While not an official internship, the program offers mentorship and the eventual opportunity to be fast tracked for an internship in a variety of departments at the bank, including markets, consumer services, and human resources.

Citi first piloted Early ID in 2017 and it's already attracted interest from thousands of applicants every year.

In 2020, the Early ID program for Citi's banking, capital markets, and advisory division, which includes investment-banking services, received 1,100 applications and accepted 300 participants. Across all divisions of Citi, the program received nearly 4,000 applications, enrolling 860 people.

Citi offers the program through its campus recruiting network, which encompasses more than 300 colleges.

There's no set limit on the number of candidates Citi can accept for its Early ID program, said Melissa Salerno, a Citigroup senior vice president and talent acquisition lead for the banking, capital markets, and advisory group.

As for Pemberton, he was accepted into the program's 2018 spring cohort. The program then helped him land an internship at Citigroup for the summer of 2019.

In 2020, Pemberton joined Citi as a full-time analyst within the investment bank's global power and utilities division. He also became a participating mentor for the next generation of candidates enrolled in Citi's 2021 Early ID program, which began in February. 

"It was really a turning point for me professionally," Pemberton told Insider, speaking about his experience in the program. "You're allowing minorities and people of color and people that associate with different affinity groups that wouldn't traditionally be found on Wall Street to develop a professional network."

Citi's Early ID program teaches its participants both soft and hard skills

The Early ID program provides participants with exposure to a variety of training and educational tools to help them sharpen their knowledge of financial services, Salerno said. 

Participants are given a mentor, whom they call weekly. The bank links mentors and mentees based on common interests, like if they share an alma mater. For example, Pemberton's mentor, J.R. Devita, a senior healthcare investment banking associate at Citi, is also a Lehigh alum. 

Through the program, students get access to a number of learning and development tools including webinars that teach them about analyzing financial statements or understanding the stock market. They also have training sessions on refining elevator pitches and excelling during behavioral and technical interviews.

Pemberton said students also get access to video presentations from Black leaders and other voices from diverse groups like LBGTQ+ individuals, women, and veterans, who offer their perspectives on career development in finance. 

A stepping stone to landing a full-time internship 

Citi's Early ID program doesn't guarantee employment, but it does enable candidates to build their professional network within the firm and skip some of the waiting that comes with an internship application. 

About 25% of enrolled Early ID students receive internship offers at Citi. Of that group, up to 95% of interns went on to receive full-time offers at the firm, the company told Insider.

Candidates who have their mentors' support are fast-tracked to the interview phase, where they have three rounds of interviews before receiving an internship offer. 

Still, not all candidates will reach the finish line, Salerno said. Some naturally drop off to pursue other career opportunities.

"Sometimes they go through it and say, 'You know what, investment banking is not for me, but I'm really interested in markets,'" Salerno said. 

Wall Street has been making efforts to reach more diverse candidates

Citi's initiative is part of a broader push on Wall Street to hire diverse students.

Internships, a key pipeline into Wall Street firms, can help companies seed future generations of leadership.

There is still a stark lack of diversity in senior leadership at Wall Street firms. One study from the US Government Accountability Office found that minorities comprise fewer than 15% of senior-level leaders in financial services. At Citigroup, 29% of its 2020 managing director class was composed of women, Bloomberg reported.

Citi is not the only financial services firm to create a program to boost diversity.

JPMorgan has an Advancing Black Pathways career pathways program. And Credit Suisse has worked with schools like the University of Pennsylvania to run trainings like its five-week "Discovery Boot Camp," which is aimed at enrolling students of Black, Latinx, and Native American descent. The program prepares college students for a career in finance by helping them master the fundamentals of investment banking and understanding global and capital markets.

There's also large diversity recruiting networks such as SEO Career and Management Leadership for Tomorrow.

For Pemberton, Citigroup's Early ID program had a pivotal impact on his career.

He still remembers when he met Devita, his mentor, for the first time in New York City.

He had just completed his 2018 super day, where candidates field multiple interviews with different teams in the same day. Rather than extend his hand for a handshake, Pemberton leaned in to give him a hug.

"Those five weeks I spent with the firm, albeit virtually, was really a turning point for me professionally," Pemberton recalled. "Not only had I really learned what investment-banking was all about, I also developed a big brother."

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Weng is a general assignment reporter for Business Insider's strategy department.  She has covered stories on management consulting, side hustles and entrepreneurship, and recruitment trends based on interviews with HR chiefs.  She can be contacted via email at wcheong@bjinnox.com 
Reed Alexander
Reed Alexander
Reed Alexander was a correspondent at Business Insider covering Wall Street, with a focus on investment banks like Goldman Sachs, Morgan Stanley, and JPMorgan Chase.In this capacity, he's broken consequential stories that have defined the civic conversation in the financial-services industry. He's written hundreds of articles, unearthing JPMorgan's secretive corporate surveillance-monitoring tools tracking employees' comings and goings, to profiling the real-life former investment banker who built a digital alter ego as "Litquidity" and became a household name on Wall Street.Reed was previously an entertainment business correspondent at BI, where he reported on the media industry and Hollywood companies like Disney. Prior to joining Business Insider in 2020, Reed reported and wrote for publications ranging from Dow Jones Media Group's MarketWatch and Moneyish, to CNN International, where he began his career based in the Hong Kong bureau.Reed is also a professor of journalism at the University of Miami's School of Communication, where fellow faculty awarded him their highest honor — the distinction of Communicator of the Year — in 2022. In 2024, he teaches a course called "Covering Hollywood," a specialty journalism course which takes students inside the machinations of reporting on the global media industry, and equips them with the tools to tell stories about the figures who dominate it.Reed has been interviewed by leading national and international news broadcasts and publications, ranging from CNN and NBC's "Today" show to "People" Magazine and the Associated Press. LinkedIn also named him one of its ten Top Voices for the Next Generation, highlighting his leadership in business journalism.He holds a bachelor's degree from New York University and a master's degree from the Graduate School of Journalism at Columbia University.**Expertise
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