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Mark Zuckerberg tries to reassure investors that Facebook's metaverse isn't a money pit, after shocking Wall Street with billions of dollars in losses from the Reality Labs division

Mark Zuckerberg stands with his hand clenched in front of his mouth.
Mark Zuckerberg Drew Angerer/Getty Images
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Mark Zuckerberg said he's "slowing the pace" of investment in new projects at Facebook, including the metaverse.

Reality Labs, the division overseeing development of the metaverse within Facebook, lost another $2.9 billion in the first quarter. In the final quarter of last year, the division lost $3.3 billion, shocking Wall Street. Concern about Zuckerberg's ambitions plans for the metaverse, imagined as an immersive 3-D world of avatars and digital goods entered into through VR devices, has only increased since then

Zuckerberg seems to want to reassure investors that the metaverse isn't a money pit. During a conference call to discuss quarterly results, the founder and CEO said he wanted to "level set on our business trajectory." While he still sees projects like AI and the metaverse as important to the company's future and continued growth, he is "now planning to slow the pace of some of our investments."

He spoke specifically of Reality Labs on this front. "I know it's expensive to build this," Zuckerberg said. Now, the plan is to grow revenue from its core apps business, including Facebook, Instagram and WhatsApp, enough "to fund" investment in the metaverse and Reality Labs, he explained.

"That is not going to happen in 2022, but longer term, that is our goal," Zuckerberg added. "Our priority is for the long term but it's possible that prolonged macroeconomic headwinds would cause us to trade off for shorter term financial goals."

That was reassuring for investors. Shares of Facebook, now called Meta Platforms, jumped 18% in late trading on Wednesday. 

Zuckerberg and CFO David Wehner spoke briefly about the impact Russia's invasion of Ukraine is having on its business, based almost entirely on advertising, along with ongoing effects of data privacy changes by Apple and regulation in Europe.

As for the metaverse and when it will have a more positive impact on Facebook's business and not be such a major expense, Zuckerberg admitted that day is a long way off.

"It's going to be longer than for Reality Labs compared to a lot of the more traditional software we've built," he said. The company is still hiring for the division and has new teams working on products that are two or three releases into the future, leading to higher expenses, he said. 

"It's not going to be until the market is big that this will be a revenue or profit driver," Zuckerberg said. "It's laying the groundwork for what I expect will be a very exciting 2030s."

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Kali Hays was a Tech Correspondent at Business Insider covering the major social media platforms like Meta, Twitter, and Snap. Her reporting covered major changes and the internal culture at these companies, the founders and executives who run them, and business developments and products. Hays also wrote frequently about AI and emerging trends and shifts in the tech industry overall. Her work has been widely cited, including by the FTC in an investigation into Elon Musk’s takeover of Twitter, and she has appeared as an expert on NBC, CBS, the BBC and elsewhere. Her exclusive reporting and scoops include:Meta's Facebook Messenger hit with layoffs amid ongoing 'efficiency' pushLayoff angst looms over Meta employees as they face tough performance reviews and ongoing reorgsMeta aiming to reveal and demo Orion, its first true AR glasses, at its fall developer conferenceMeta's Responsible AI team shrinks amid layoffs and restructuring, even as the company goes all-in on AIMeta updates RTO policy with stricter mandate, saying workers may lose their jobs if they don't show up 3 days a weekLeaked documents from Mark Zuckerberg and Priscilla Chan's charity include a tacit admission that their biggest bet on education reform was a flop'He is in war time': Mark Zuckerberg's desperate, last-ditch attempt to remake himself — and MetaOpenAI is expected to release a 'materially better' GPT-5 for its chatbot mid-year, sources sayOpenAI's employees were given 2 explanations for why Sam Altman was fired. They're unconvinced and furious.AI is killing the grand bargain at the heart of the web. 'We're in a different world.'Jack Dorsey warns Block employees of coming job cuts: 'The growth of our company has far outpaced the growth of our business.'Elon Musk is considering taking X out of Europe amid EU compliance investigationLeak: Elon Musk said he wants X to be a dating app, too, in an all-hands meeting on the anniversary of his Twitter takeoverLinda Yaccarino, Elon Musk, and the most difficult CEO job on earthElon Musk's Twitter races to build a live video service as it woos right-wing media personalitiesElon Musk is moving forward with a new generative-AI project at Twitter after purchasing thousands of GPUsSnap begins a new round of layoffs with staffers expecting more next weekEvan Spiegel proclaims 'social media is dead' in leaked memo, predicts Snap is about to 'transcend' the smartphoneSnap workers say they're being closely 'tracked' to enforce compliance with the RTO mandateHow Snap misread big threats from TikTok and Apple and lost its chance at becoming an advertising giant