Tech

Snap employees have started joking they work at 'Snapazon' now, as massive layoffs, forced attrition and an Amazon-like metrics culture take over

Snap CEO Evan Spiegel is shown demonstrating the company's AR glasses during a company event.
Snap CEO Evan Spiegel demos the company's AR glasses. Snap Inc/Getty Images for Snap Inc
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In the midst of a brutal reorganizationn, Snap employees have been grimly joking the company has been turning itself into "Snapazon."

The reference is both an acknowledgement that Amazon executives have ascended to key roles at the social media company, and that Snap managers are obsessing more over metrics, Amazon-style.

Last week, Snap made its most dramatic cuts ever, laying off about 1,500 employees amid a broad slowdown in its ads business. Employees told Insider the move was "shocking," especially when CEO Evan Spiegel shut down major initiatives like its Pixy drone and its subsidiary Zenly, a social app it had acquired.

Employees have seen the company's austere Amazonification take place in a few different waves. Prior to the layoffs, Snap managers had been told to put 10% of their teams on performance improvement plans, according to company insiders. Now, in a larger restructuring at the company, Snap's engineering chief and longtime Amazon cloud executive Jerry Hunter, is serving as Snap COO—a sign that the company will continue leaning into the Amazon style. 

Snap's abrupt layoffs came as a surprise to many inside the company. Earlier in the year, Snap insisted it was only implementing a "slowdown" in hiring and said repeatedly it would still grow headcount this year by 10%, a claim many managers relied on. Workers felt the company was going through changes that it would pull through and were not led to believe their jobs were in peril.

"I did not expect to be impacted at all," one former staffer said. "They've been stringing people along," another said. 

Are you a Snap employee or someone with insight to share? Contact Tom Dotan at tdotan@insider.com or on Twitter at @cityofthetown.

Contact Kali Hays at khays@insider.com, on secure messaging app Signal at 949-280-0267, or through Twitter DM at @hayskali. Reach out using a non-work device. 

Contact Rob Price on Signal (+1 650-636-6268), encrypted email (robaeprice@protonmail.com), standard email (rprice@insider.com), Telegram/Wickr/WeChat (robaeprice), or Twitter DM (@robaeprice).

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Rob Price was a senior correspondent at Business Insider, based in San Francisco. He wrote investigations and long-form features about platforms, people, and power in Silicon Valley.His stories variously led to attorney general investigations, large-scale internal reviews at major tech companies, high-profile personnel departures, citation by state and federal lawmakers, and the closure of a well-funded startup. His 2022 story on the Bitfinex hack is being adapted into a feature film, and in 2024 he received an SPJ NorCal Excellence in Journalism award for his reporting on AI and relationships.Rob's scoops and exclusive stories were cited by The New York Times, Bloomberg, the BBC, Associated Press, Reuters, CNBC, Politico, The Guardian, Axios, and many other national and international publications. His writing has also been published in or syndicated by The Washington Post, The Independent, Vice, Slate, and elsewhere, and he appeared on CNN, the BBC, CBS, Reuters, ABC Australia, and other broadcast media to discuss technology, business, and culture.He worked for Business Insider from 2015 to 2025. Prior to joining the features team, Rob covered Facebook and Silicon Valley, and before that wrote about tech business, policy, and the gig economy in London. Between September and October 2019, he was acting executive editor for Business Insider's UK bureau. He also sat on the board of directors for the San Francisco Press Club, the leading non-profit media advocacy group in the Bay Area, and was a volunteer crew member at the Marine Mammal Center, the world's largest animal hospital for marine mammals. You can contact Rob Price via email at robaeprice@gmail.com, or +1 650-636-6268 (Signal / WhatsApp / Cell). Selected stories:— They spoke out against their employer. Then they were hit with trade secrets suits. The rise of 'shadow stand-ins'App, Lover, Muse: Inside a 47-year-old Minnesota man's three-year relationship with an AI chatbotDeel Speed: The inside story of a $12 billion HR startup's breakneck growthPrivate islands, flying cars, and psychedelic parties: Inside the wild post-Google lives of Larry Page and Sergey Brin'I want your Instagram account': First came the threatening texts, followed by the SWAT teams. Then someone wound up dead.Inside Iconiq: How Mark Zuckerberg's banker built a secret Silicon Valley empire and made billionsGaia was a wildly popular yoga brand. Now it's a publicly traded Netflix rival pushing conspiracy theories while employees fear the CEO is invading their dreamsA drunken late-night assault allegation has roiled the secretive world of Mark Zuckerberg's private family office. Personal aides are speaking out about claims that household staff endured sexual harassment and racism from their colleagues.
Tom Dotan is a senior tech correspondent at Insider, covering YouTube, Google and Alphabet.
Kali Hays was a Tech Correspondent at Business Insider covering the major social media platforms like Meta, Twitter, and Snap. Her reporting covered major changes and the internal culture at these companies, the founders and executives who run them, and business developments and products. Hays also wrote frequently about AI and emerging trends and shifts in the tech industry overall. Her work has been widely cited, including by the FTC in an investigation into Elon Musk’s takeover of Twitter, and she has appeared as an expert on NBC, CBS, the BBC and elsewhere. Her exclusive reporting and scoops include:Meta's Facebook Messenger hit with layoffs amid ongoing 'efficiency' pushLayoff angst looms over Meta employees as they face tough performance reviews and ongoing reorgsMeta aiming to reveal and demo Orion, its first true AR glasses, at its fall developer conferenceMeta's Responsible AI team shrinks amid layoffs and restructuring, even as the company goes all-in on AIMeta updates RTO policy with stricter mandate, saying workers may lose their jobs if they don't show up 3 days a weekLeaked documents from Mark Zuckerberg and Priscilla Chan's charity include a tacit admission that their biggest bet on education reform was a flop'He is in war time': Mark Zuckerberg's desperate, last-ditch attempt to remake himself — and MetaOpenAI is expected to release a 'materially better' GPT-5 for its chatbot mid-year, sources sayOpenAI's employees were given 2 explanations for why Sam Altman was fired. They're unconvinced and furious.AI is killing the grand bargain at the heart of the web. 'We're in a different world.'Jack Dorsey warns Block employees of coming job cuts: 'The growth of our company has far outpaced the growth of our business.'Elon Musk is considering taking X out of Europe amid EU compliance investigationLeak: Elon Musk said he wants X to be a dating app, too, in an all-hands meeting on the anniversary of his Twitter takeoverLinda Yaccarino, Elon Musk, and the most difficult CEO job on earthElon Musk's Twitter races to build a live video service as it woos right-wing media personalitiesElon Musk is moving forward with a new generative-AI project at Twitter after purchasing thousands of GPUsSnap begins a new round of layoffs with staffers expecting more next weekEvan Spiegel proclaims 'social media is dead' in leaked memo, predicts Snap is about to 'transcend' the smartphoneSnap workers say they're being closely 'tracked' to enforce compliance with the RTO mandateHow Snap misread big threats from TikTok and Apple and lost its chance at becoming an advertising giant