Finance

Toddler meltdowns and spilled milk. Here's how Wall Street's high-flying — now grounded — bankers are working from home.

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Wall Street is going remote as the global spread of coronavirus has firms scrambling to put in place policies to protect workers while also minimizing disruption to business. AP Photo/Mark Lennihan
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Across Wall Street, bankers are grappling with a challenge that has little precedent as coronavirus spreads: fast-changing policies impacting how they can do their work. 

Dealmakers used to spending their time globe-trotting to rack up meeting counts and seeing clients face-to-face are grounded from travel. Bankers are splitting into teams and working from home. And it's a huge change for the junior ranks, for whom 80-hour weeks in the office, Seamless dinners at their desks, and jostling for face time with senior bankers have long been a rite of passage.

Amid all that, the bankers need to stay on their A-game. Companies like airlines are rushing to draw down on revolving credit as their revenue evaporates, M&A and IPO work is drying up, and the Federal Reserve is taking drastic steps to shore up liquidity. 

Illustrating just how quickly policies are changing, Goldman Sachs had announced rotating teams for bankers to come into the office that would go into effect this week. But effective Wednesday morning the bank was encouraging most people in its EMEA and Americas regions to say at home entirely until further notice.  

We talked to insiders to get a first-hand look at how the sudden moves are impacting their day-to-day work. Many noted that they're working from home alongside spouses and children. And with more cities taking strict measures on restaurants, gyms, and even leaving the house, there's little choice but to hunker down. 

'Trying to put out fires'

Morgan Stanley has allowed associates, analysts, and vice presidents in its Americas investment banking division to expense up to $500 to put together their own setups, an employee said. 

A senior investment banker at a global bank, who was working from home on Monday, said he was still talking with clients, but he wasn't taking any in-person meetings.

"People are working and engaged, but right now it's just trying to put out fires," he said.

The primary concern for many companies at the moment is securing credit facilities and drawing down revolving lines of credit, making sure "they have sufficient liquidity to tide them over."

"You've got companies that have their EBITDA dropping not 30% to 40% overnight, but 80% to 90% overnight. What do you do then?" he said. "This is the blackest of black swans."

Meanwhile, clients and other professionals involved in dealmaking are also going remote. 

"Most of our clients are remote and aren't wanting us in person right now. That's putting a little less pressure on being in the office," said an M&A partner at a top firm, who was working from home Monday.

For the most part, he said, voluntary deals are on ice for the time being.

"With the market having 10-point swings on any given day, it's very hard to execute. But people are still working and looking at opportunities," he said. 

Typing while coloring 

One senior investment banker based in London described the uncertainty and complications of having college-aged children living in the US amid travel restrictions imposed to curb the pandemic's spread. Universities are canceling classes or moving to virtual learning, but some students are stranded without flights back to their home countries.

"I don't know how to get my kids back," the banker said.

Younger children don't make working from home any easier, said the co-founder of a New York-based boutique investment bank.

"It's been fun typing with one hand to a client and helping my youngest son coloring with the other, then going on mute to tell my oldest to clean up his spilt milk," he said. 

Multiple bankers noted that their children – from toddlers to teenagers – have already made appearances in the backgrounds of video calls. 

One banker who works at a London-based boutique said meetings started thinning out last week. Some colleagues even went in on Monday, though by Tuesday, working from home was largely mandatory. 

At home, the London banker says he has not had the same challenge that colleagues or those in the US have had since his two boys are at boarding school. He lives an hour outside the city and has a work-from-home setup with a desktop computer. Many colleagues have laptops. On Tuesday, he worked for four or five hours, and then took a walk with his wife, before coming back for lunch and some more work. 

One change he's made is that he's instituted twice-weekly check in calls with his team, to ensure they keep a level of discipline that might be easy to lose if people are working from home and not speaking to team members.

"If this lasts two months, it will be unprecedented," he said. 

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Alex Morrell
Alex Morrell was a senior correspondent at Business Insider covering Wall Street at large.Prior to Insider he was a staff reporter at Forbes Magazine covering billionaires and their businesses. He's previously written and worked for the Associated Press, the Green Bay Press-Gazette, the Milwaukee Journal Sentinel, and the Wisconsin Center for Investigative Journalism. He's a graduate of the University of Wisconsin and holds a master's in business and economic journalism from Columbia University. Selected recent stories:How our insatiable appetite for electricity is giving rise to traders who make money from power-grid bottlenecksBehind a Wall Street headhunter's rapid ascent lie accusations of harassment and abuseSchonfeld's growing pains: Ryan Tolkin reckons with his greatest challenge yet as returns dry up at the $13 billion hedge fundHow a California hedge fund bulldozed the state's labor laws to impose some of the harshest noncompetes on Wall StreetFear and loathing on Wall Street: Inside the paranoid, hyper-competitive onslaught to prevent quant traders from defecting to rivalsMillennium has quietly minted billions off of America's passive-investing craze. Now rivals are racing to catch up.The bubble has popped on the mighty index-rebalance trade, and the overcrowded strategy is wreaking carnage across hedge fundsInside the rapid rise and fall of Coatue's quant fund: How a 23-year-old Wharton wunderkind seized power, alienated employees, and blew a $350 million opportunityFor years, Chase and Citi credit cards offered a generous, under-the-radar benefit that protected customers. And then the bots arrived.
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Dakin Campbell
Dakin Campbell was a chief correspondent on Business Insider's enterprise team until May 2026. He has covered the environmental and societal impacts of AI, the underbelly of reality TV, corporate governance battles at Goldman Sachsromantic entanglements in a Texas bankruptcy court, and the murky world of private equity fees, among others. He has won numerous journalism awards, including a Barlett & Steele and a Polk.Before joining BI in 2018, Dakin spent a decade at Bloomberg News. He’s a graduate of Cornell University and Columbia University, and once held the CFA charter — until he stopped paying dues.He can be reached on Signal at dakin.11, at his personal website, and on Twitter, Bluesky, and LinkedIn.
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Meghan Morris
Meghan is the bureau chief in Singapore. She oversees business, lifestyle, and news coverage and leads the company's local hiring and editorial strategy.Singapore's bureau works on global news during Asia's daytime. They also collect tales from around the region about entrepreneurs, Big Tech work culture, FIRE, relocation, consumer trends, and AI, focused on people-centric storytelling.Before moving to Singapore in 2024, Meghan worked in NYC and SF as a senior correspondent, writing deeply-reported business investigations. If you have sensitive information, please email her from a nonwork email or reach out on secure messaging app Signal at @MeghanEMorris.1 (PR pitches only by email.)She enjoys speaking about tech, finance, and news on television, at conferences, and on podcasts. Please email for booking.These are some of her favorite features she has written over the years:She spent the 2022-23 academic year doing Columbia University's Knight-Bagehot Fellowship, where she took courses in statistics, advanced corporate finance, family office management, and other classes at Columbia Business School. During her fellowship, she also led MBA seminars on due diligence and brought Pulitzer-winning authors to the business school.Before she joined Business Insider in 2018, she wrote about private equity real estate for three years at the industry's trade magazine, PERE. Meghan holds bachelor's and master's journalism degrees from Northwestern University.