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Cruise-ship workers reveal the grueling schedules they must keep while on the job

cruise ship worker
Cruise-ship employees often work seven days a week. Loic Venance/Getty Images
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A job on a cruise ship might seem like an opportunity to work at a relaxed pace, but the unusual contracts employees sign can result in schedules that rival notoriously time-intensive industries like investment banking.

Rather than working traditional five-day weeks, cruise-ship employees often work seven days a week for the duration of their contracts, which can range from about two months to 11 months. Between four and eight months was the most common contract length cited by 31 current and former cruise-ship employees who spoke with Business Insider. Most requested anonymity due to a fear of reprisal from their current or former employers.

The hours can also be intense, from about eight to nearly 20 hours a day. The employees Business Insider spoke with reported an average of about 12 hours.

A former waiter for Carnival Cruise Line who said he worked about 12 hours a day described his schedule as "crazy" and said it led to fatigue and stress.

"We don't get enough sleep," he said.

Carnival did not respond to Business Insider's request for comment.

Read more: Richard Branson reveals how his new adults-only cruise line, Virgin Voyages, will turn the cruise industry upside down

The flip side of a grueling work schedule is long, uninterrupted blocks of vacation time between contracts, often about two months. That means some employees — like a former Royal Caribbean Cruises first officer who alternated between 10 weeks of work and 10 weeks of vacation — end up working fewer days in a year than those who work five-day weeks.

But others end up working more days than they would on a traditional schedule, like a Cunard Line bar server who works six-month contracts separated by two months of vacation.

Cruise-ship work schedules can be exhausting, but for some employees, the prospect of a 9-to-5 office job is more intimidating than the demands of working on a cruise ship.

Anyone who has worked on a cruise ship for a long time "is generally scared of being on land and being on a 9-to-5 job," said a former Royal Caribbean employee who worked on cruise ships for two decades. "Going into an office and sitting there forever and then leaving and going to your meager little home and having a meal and watching TV and then going to bed — that's just scary to most of us. It's scary to me."

Have you worked on a cruise ship? Do you have a story to share? Email this reporter at mmatousek@bjinnox.com.

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I'm a senior transportation reporter at Insider covering electric vehicles, automated-driving technology, and ride-hailing. I joined Insider in October 2017 and previously worked as an intern at the St. Louis Post-Dispatch. I graduated from Washington University in St. Louis with degrees in film and media studies and business economics. You can follow me on Twitter @matousekmark and email me at mmatousek@bjinnox.com If you have sensitive information you'd like to share and don't feel comfortable sending it to my work email or via a direct-message on Twitter, you can contact me on the encrypted messaging app Signal at 646-768-4712 or email my encrypted address at mmatousek@protonmail.com. Here's some of my work: Uber insiders are divided over Dara Khosrowshahi's leadership, with some worried the company has become 'boring' and 'confused' about its future Nikola founder Trevor Milton convinced the world he was the next Elon Musk. Insiders say a history of lies brought the billionaire down. 17 hours a day, 7 days a week: Cruise-ship workers describe the grueling conditions they face on the job We talked to 42 insiders about Tesla's factory of the future. They revealed the corners cut to hit ambitious production targets. 70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon Musk Tesla is transforming how cars are sold. But 27 insiders say the company's methods mean slashed pay and living under the constant threat of getting laid off. Uber insiders reveal how DoorDash stole its delivery crown and left Eats in the dust Uber's trying no-meeting Mondays to give employees a break from 'tiring' back-to-back meetings, a leaked email reveals Leaked email reveals a Tesla VP expressed concern about employees coming to work with COVID-19 symptoms Leaked document reveals Nikola flip-flopped on whether it would spend any of its $17 million of customer deposits to fund the Nikola One Insiders reveal Alibaba's Jack Ma sought a partnership with Canoo to build electric delivery vans, but the deal fell flat because the startup couldn't meet his aggressive timeline Leaked email from Elon Musk reveals the Model Y is experiencing production 'challenges' while passing the Model 3 as the top priority at Tesla's US car factory Leaked email and audio reveal Carnival-owned Holland America has struggled to give refunds to some customers Leaked documents reveal the severance packages laid off Carnival UK workers will receive Inside Tesla's overhaul plan for its sales and delivery teams to solve one of its toughest customer challenges