Tech

Twitter employees around the world received blunt termination notices that differed on details, leaving workers 'in limbo'

elon musk
Elon Musk's Twitter is sending out layoff notices to employees. Muhammed Selim Korkutata/Getty Images
Read in app

Twitter is notifying its employees over email if they've been laid off. With differing emails going to now-former workers depending on their location.

Twitter employees affected by mass layoffs under new owner Elon Musk started to realize they'd lost their jobs late Thursday night, as Insider first reported. While they were told by the company earlier in the day they could expect a "workforce reduction" to begin on Friday morning — after Insider reported on such plans — the cuts began suddenly as employees were cut off from access to work tools like email and Slack.

It was not until Friday morning that the employees received promised communication formalizing that they had been laid off. And as Twitter workers in different U.S. states and parts of the world received notes that said different things about their job status and what they could expect in terms of severance pay, according to people affected by the layoffs.

That differing communication has triggered another wave of confusion, according to numerous messages between former employees seen by Insider.

"Again, we're in limbo," a person affected by the layoffs said.

People working in Europe, India, Singapore, New York, and California, for example, all received notes about being laid off that appeared to be written to comply with each region's labor laws.

People in New York are expected to be offered three months of severance, according to notes sent to people there, while people in California will receive two months of severance. According to state laws, covered under Worker Adjustment and Relocation Notification regulations, workers in California are required to be given 60 days of notice of a mass layoff or equal severance. In New York, it's 90 days.

Meanwhile in Europe, which has more stringent labor laws that often require employers to negotiate with employees being laid off, Twitter workers received boilerplate emails that said, "Your role at Twitter has been identified as potentially impacted or at risk of redundancy." What, if any, severance these employees would be paid was still being worked out, the emails added.

Laid off Twitter employees everywhere have yet to receive any official severance paperwork detailing what they will be offered. But a document attached to the termination notification notes they received said the more detailed paperwork should be out to workers within the next week, and that there will be "no negotiation" on the terms offered. 

Many workers also received differing explanations of what else they could expect beyond severance, like payments of company stock or a pro-rated bonus they were earlier told to expect, according to messages reviewed by Insider. Some were told they would receive a payment of their shares on an accelerated vesting schedule, while others were not, according to the messages reviewed. Meanwhile, several affected workers on Friday told Insider they were consulting with lawyers.            

Overall, the emails sent to Twitter employees who were let go from Twitter were blunt. Below is one of the notes sent to an employee in New York, which Insider obtained, titled "Your Role at Twitter:"

Hello,

As shared earlier today, Twitter is conducting a workforce reduction to help improve the health of the company. These decisions are never easy and it is with regret that we write to inform you that your role at Twitter has been impacted.

Today is your last working day at the company, however, you will remain employed by Twitter and will receive compensation and benefits through your separation date of February 2, 2023.

During this time, you will be on a Non-Working Notice period and your access to Twitter systems will be deactivated. While you are not expected to work during the Non-Working Notice period, you are still required to comply with all company policies, including the Employee Playbook and Code of Conduct.

Within a week, you will receive details of your severance offer, financial resources extending beyond your Non-Working Notice period. At that time you will also receive a Separation Agreement and Release of Claims and other offboarding information, such as how to return your Twitter materials (computer, badge, etc.).

Attached is an FAQ which aims to address a number of questions you may have. If your questions are not answered in the FAQ, you can reach out via [redacted]@twitter.com.

We remain grateful for all that you have done for Twitter throughout your tenure and wish you only the best in your next chapter.

Thank you.

Twitter

Are you a Twitter employee or someone else with insight to share? Contact Kali Hays at khays@insider.com, on secure messaging app Signal at 949-280-0267, or through Twitter DM at @hayskali. Reach out using a non-work device.

Contact Grace Kay from a non-work email at gkay@insider.com

Read next

Grace Kay
Grace Kay was a Correspondent on Business Insider’s enterprise desk, where she covered the inner workings of Tesla, Elon Musk’s AI startup, xAI, and the broader robotics and electric vehicle industries.Her stories have been cited by multiple publications, including Reuters, Bloomberg, and CNBC. Before joining Business Insider, she worked at Bloomberg and Forbes.Tesla: Inside 'Project Rodeo,' the Tesla effort pushing the limits of self-driving technologyInternal Tesla salary database shows Elon Musk's strategy: Lower salaries, bigger stock grantsTesla tells staff it plans to roll out its Robotaxi service in San Francisco this weekendTesla has been working on modified Model Ys for its Robotaxi programTesla prioritizes Musk's and other 'VIP' drivers' data to train self-driving softwareAshok Elluswamy is the most powerful Tesla executive you've never heard ofxAI:Internal documents reveal how Elon Musk's xAI trains Grok to be the anti-woke chatbotXAI's Macrohard project stalls as Tesla ramps up a similar AI agent effortElon Musk's xAI plans to supply computing power to coding startup CursorWar rooms, group chats, and video games: Inside Elon Musk's AI startupBehind Grok's 'sexy' settings, workers review explicit and disturbing contentElon Musk's xAI lays off hundreds of workers tasked with training GrokEVs and robots:Fisker employees are fixing some customers' cars with parts from the company's vehicle 'graveyard,' sources sayFisker Ocean reservation cancellations top 40,000 as the EV company tries to fight off bankruptcy, leaked data showsInside the downfall of Henrik Fisker's second automotive startup, which just filed for bankruptcyInside the glass-walled Tesla lab where workers train the Optimus robot to act like a humanInside OpenAI's renewed push into robotics
Kali Hays was a Tech Correspondent at Business Insider covering the major social media platforms like Meta, Twitter, and Snap. Her reporting covered major changes and the internal culture at these companies, the founders and executives who run them, and business developments and products. Hays also wrote frequently about AI and emerging trends and shifts in the tech industry overall. Her work has been widely cited, including by the FTC in an investigation into Elon Musk’s takeover of Twitter, and she has appeared as an expert on NBC, CBS, the BBC and elsewhere. Her exclusive reporting and scoops include:Meta's Facebook Messenger hit with layoffs amid ongoing 'efficiency' pushLayoff angst looms over Meta employees as they face tough performance reviews and ongoing reorgsMeta aiming to reveal and demo Orion, its first true AR glasses, at its fall developer conferenceMeta's Responsible AI team shrinks amid layoffs and restructuring, even as the company goes all-in on AIMeta updates RTO policy with stricter mandate, saying workers may lose their jobs if they don't show up 3 days a weekLeaked documents from Mark Zuckerberg and Priscilla Chan's charity include a tacit admission that their biggest bet on education reform was a flop'He is in war time': Mark Zuckerberg's desperate, last-ditch attempt to remake himself — and MetaOpenAI is expected to release a 'materially better' GPT-5 for its chatbot mid-year, sources sayOpenAI's employees were given 2 explanations for why Sam Altman was fired. They're unconvinced and furious.AI is killing the grand bargain at the heart of the web. 'We're in a different world.'Jack Dorsey warns Block employees of coming job cuts: 'The growth of our company has far outpaced the growth of our business.'Elon Musk is considering taking X out of Europe amid EU compliance investigationLeak: Elon Musk said he wants X to be a dating app, too, in an all-hands meeting on the anniversary of his Twitter takeoverLinda Yaccarino, Elon Musk, and the most difficult CEO job on earthElon Musk's Twitter races to build a live video service as it woos right-wing media personalitiesElon Musk is moving forward with a new generative-AI project at Twitter after purchasing thousands of GPUsSnap begins a new round of layoffs with staffers expecting more next weekEvan Spiegel proclaims 'social media is dead' in leaked memo, predicts Snap is about to 'transcend' the smartphoneSnap workers say they're being closely 'tracked' to enforce compliance with the RTO mandateHow Snap misread big threats from TikTok and Apple and lost its chance at becoming an advertising giant