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Tesla's Powerwall is in high demand but difficult to get, according to a new survey

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Tesla's Powerwall home battery. Tesla
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Solar customers are struggling to find installers that carry Tesla's Powerwall home battery, according to a survey of solar installers from the solar shopping website EnergySage.

Over 55% of the over 870 installers participating in the survey said customers have requested Tesla's Powerwall, but just 12% of participating installers said they carry the Powerwall.

Tesla was the second-most requested solar brand during 2018, with LG ranking first, according to the survey. Forty-two percent of participating installers said customers had requested Tesla products, while 45% said customers had requested LG products.

Read more: Tesla SolarCity employees say they were left in the dark about pay and didn't know when the solar roof would actually arrive

The production ramp-up for the Model 3 sedan contributed to a shortage of battery cells available for energy products during 2018, Tesla CEO Elon Musk said during the company's fourth-quarter earnings call. Musk said he expects Tesla's energy business to grow at twice the rate of its automotive business in the long-term.

The company said in its fourth-quarter earnings letter that it is increasing production of its energy storage products and intends to double installations to over 2 GWh in 2019.

Tesla is shifting away from using partner companies like Home Depot to drive solar sales and increasing its emphasis on selling energy products in company-owned stores, the company said in the fourth-quarter letter.

A Tesla representative declined a request for comment, but directed Business Insider to comments made by the company and Musk about the production and sale of its energy products.

Tesla has also faced difficulties meeting demand for its solar roof tiles, which the company has attributed in part to safety and durability tests for the tiles.

Have a Tesla news tip? Contact this reporter at mmatousek@bjinnox.com.

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I'm a senior transportation reporter at Insider covering electric vehicles, automated-driving technology, and ride-hailing. I joined Insider in October 2017 and previously worked as an intern at the St. Louis Post-Dispatch. I graduated from Washington University in St. Louis with degrees in film and media studies and business economics. You can follow me on Twitter @matousekmark and email me at mmatousek@bjinnox.com If you have sensitive information you'd like to share and don't feel comfortable sending it to my work email or via a direct-message on Twitter, you can contact me on the encrypted messaging app Signal at 646-768-4712 or email my encrypted address at mmatousek@protonmail.com. Here's some of my work: Uber insiders are divided over Dara Khosrowshahi's leadership, with some worried the company has become 'boring' and 'confused' about its future Nikola founder Trevor Milton convinced the world he was the next Elon Musk. Insiders say a history of lies brought the billionaire down. 17 hours a day, 7 days a week: Cruise-ship workers describe the grueling conditions they face on the job We talked to 42 insiders about Tesla's factory of the future. They revealed the corners cut to hit ambitious production targets. 70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon Musk Tesla is transforming how cars are sold. But 27 insiders say the company's methods mean slashed pay and living under the constant threat of getting laid off. Uber insiders reveal how DoorDash stole its delivery crown and left Eats in the dust Uber's trying no-meeting Mondays to give employees a break from 'tiring' back-to-back meetings, a leaked email reveals Leaked email reveals a Tesla VP expressed concern about employees coming to work with COVID-19 symptoms Leaked document reveals Nikola flip-flopped on whether it would spend any of its $17 million of customer deposits to fund the Nikola One Insiders reveal Alibaba's Jack Ma sought a partnership with Canoo to build electric delivery vans, but the deal fell flat because the startup couldn't meet his aggressive timeline Leaked email from Elon Musk reveals the Model Y is experiencing production 'challenges' while passing the Model 3 as the top priority at Tesla's US car factory Leaked email and audio reveal Carnival-owned Holland America has struggled to give refunds to some customers Leaked documents reveal the severance packages laid off Carnival UK workers will receive Inside Tesla's overhaul plan for its sales and delivery teams to solve one of its toughest customer challenges