Transportation

Cruise-ship workers describe the tiny cabins they live in, where up to 4 roommates can share a tight space

Princess Cruises crew cabin
A photo of an employee cabin taken by a current Princess Cruises employee. Anonymous Princess Cruises employee
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One of the perks of living on a cruise ship is not having to find housing or pay rent. But for some, it comes with a price: small, spare living quarters.

That's particularly true for lower-paid workers like waiters, bar servers, and those in customer-service roles, known as crew or staff members. Some of the 39 current and former cruise-ship employees who spoke with Business Insider said they didn't have much room to move in their cabins. (Most of those mentioned in this story requested anonymity due to a fear of reprisal from their former employer.)

Princess Cruises Caribbean Princess stateroom
A passenger cabin on Princess Cruises' Caribbean Princess ship.  Princess Cruises

"I was sharing a cabin with another hostess, so obviously we'd have to get ready at the same time, and it was not possible," a former hostess for Costa Cruises said. "We'd have to take turns."

Costa Cruises did not respond to a request for comment.

"I couldn't open up my arms without hitting something," a former art-auction contractor who worked on a ship operated by Norwegian Cruise Line said. "It was so narrow."

Norwegian Cruise Line did not respond to a request for comment.

Read more: Cruise-ship workers reveal what it's really like to live at sea

Crew and staff members often have one roommate, though they sometimes have three. Their rooms are furnished simply, giving occupants some combination of a bed, a desk, a closet, a few shelves, and a small bathroom. Workers may also share a bathroom with the room next to theirs or use a communal bathroom with the rest of their floor-mates.

"Seafarers on cruise ships are indispensable to the industry and the cruise travel experience," said a representative for the Cruise Lines International Association, a trade association for the cruise industry. "While space constraints are always something cruise lines have to keep in mind both from a crew and guest perspective, crew members almost always have access to other sections of the ship that are just for them, such as gyms, pools, dining areas, and lounges."

Norwegian Getaway crew bathroom, 2017
The bathroom in an employee cabin on Norwegian Cruise Line's Getaway ship in 2017.  Anonymous contractor who has worked for Norwegian Cruise Line

Managers and those responsible for steering the ship, known as officers, get their own rooms, though they aren't necessarily luxurious. In addition to extra space, they may have a few additional accessories, like a television or a refrigerator.

"Compared to some of the crew cabins, you had a nice cabin," said a former inventory manager for Royal Caribbean Cruises.

But when you're used to having a roommate, moving to a solo cabin can seem like a major upgrade.

"The solo cabin was actually humongous," said Chad Stone, a former production manager for Seabourn Cruise Line who moved from a shared room to an individual one after receiving a promotion. "I couldn't believe how big it was."

Have you worked on a cruise ship? Do you have a story to share? Email this reporter at mmatousek@bjinnox.com.

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I'm a senior transportation reporter at Insider covering electric vehicles, automated-driving technology, and ride-hailing. I joined Insider in October 2017 and previously worked as an intern at the St. Louis Post-Dispatch. I graduated from Washington University in St. Louis with degrees in film and media studies and business economics. You can follow me on Twitter @matousekmark and email me at mmatousek@bjinnox.com If you have sensitive information you'd like to share and don't feel comfortable sending it to my work email or via a direct-message on Twitter, you can contact me on the encrypted messaging app Signal at 646-768-4712 or email my encrypted address at mmatousek@protonmail.com. Here's some of my work: Uber insiders are divided over Dara Khosrowshahi's leadership, with some worried the company has become 'boring' and 'confused' about its future Nikola founder Trevor Milton convinced the world he was the next Elon Musk. Insiders say a history of lies brought the billionaire down. 17 hours a day, 7 days a week: Cruise-ship workers describe the grueling conditions they face on the job We talked to 42 insiders about Tesla's factory of the future. They revealed the corners cut to hit ambitious production targets. 70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon Musk Tesla is transforming how cars are sold. But 27 insiders say the company's methods mean slashed pay and living under the constant threat of getting laid off. Uber insiders reveal how DoorDash stole its delivery crown and left Eats in the dust Uber's trying no-meeting Mondays to give employees a break from 'tiring' back-to-back meetings, a leaked email reveals Leaked email reveals a Tesla VP expressed concern about employees coming to work with COVID-19 symptoms Leaked document reveals Nikola flip-flopped on whether it would spend any of its $17 million of customer deposits to fund the Nikola One Insiders reveal Alibaba's Jack Ma sought a partnership with Canoo to build electric delivery vans, but the deal fell flat because the startup couldn't meet his aggressive timeline Leaked email from Elon Musk reveals the Model Y is experiencing production 'challenges' while passing the Model 3 as the top priority at Tesla's US car factory Leaked email and audio reveal Carnival-owned Holland America has struggled to give refunds to some customers Leaked documents reveal the severance packages laid off Carnival UK workers will receive Inside Tesla's overhaul plan for its sales and delivery teams to solve one of its toughest customer challenges